Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Languages
Timeline
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AHMED OBAID

Jeddah,Saudi Arabia

Summary

Innovative Senior Executive with knack for driving strategic growth and operational efficiency. Led transformative projects that streamlined processes, enhanced profitability, and significantly boosted team performance. Known for building high-performing teams and fostering culture of continuous improvement, resulting in sustained business growth and market expansion.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

E-Commerce Senior Executive

Tamer Arabia
Jeddah, Saudi Arabia
02.2024 - 08.2025
  • In my role as an E-commerce Senior executive, I spearheaded key account management for major platforms( Noon, Amazon and Ninja).
  • Acting as the team leader for the E-commerce team, I facilitated connections with suppliers, enabling seamless data acquisition for strategic decision-making.
  • By exploring new business opportunities and negotiating with emerging E-commerce players, I played a pivotal role in expanding our market presence and driving growth.

E-Commerce Specialist

Samaco Toys & Leasure
Jeddah
03.2023 - 03.2024
  • Listing new items through the online accounts
  • Managing sales and stocks through online accounts
  • Coordinating the online sales with warehouse for delivery or transfer to fulfill sales needs
  • Communicated with clients to gauge satisfaction of services and meet needs
  • Collaborated with team to develop marketing strategies
  • Demonstrated services and product value and features to potential clients

E-commerce Operation Specialist

United Yousef Naghi
Jeddah
06.2021 - 03.2023
  • Generating the orders from OTO platform and arranging the orders
  • Coordinate with warehouse/Showrooms for stocks and dispatch
  • Making the SO (Sales Order) as per the request from showroom & Warehouses
  • Communicating with stores and warehouses' concern persons to arrange the dispatch process
  • Communicating with the couriers to arrange the orders pick up from showrooms and/or warehouses
  • Following up and closing customers' complaints received from the customer service team
  • Work with warehouse and transportation staffs to ensure timely and accurate deliveries
  • Plan and schedule deliveries to meet customer needs
  • Monitoring closely each order from the order placed till it reaches to customer
  • Arranging the heavy Stock (Furniture's) from other location if not available in same location
  • Developed and implemented a fully automated fulfilment system using OTO platform integrated with Magento platform through an online meetings with the CTO
  • Refunding cancelled orders through Hyperpay and checkout dashboards
  • Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients' demands and deadlines
  • Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise

Education

Bachelor of Business Administration - Business Adminstration

King Abdulaziz University
02.2017 - 01.2021

Skills

  • Magento
  • Office 365
  • Time Management
  • Communication
  • Negotiation
  • Decision-Making aptitude
  • Facilitating team successes

Websites

Accomplishments

  • Increased online sales by 20% within six months through improved listing strategies.
  • Developed an efficient fulfillment system, reducing processing time by 30%.
  • Managed logistics for 1,500 orders monthly, improving delivery efficiency by 25%.
  • Initiated a customer feedback program boosting satisfaction ratings by 15%.

Languages

Arabic
Native
English
Advanced

Timeline

E-Commerce Senior Executive

Tamer Arabia
02.2024 - 08.2025

E-Commerce Specialist

Samaco Toys & Leasure
03.2023 - 03.2024

E-commerce Operation Specialist

United Yousef Naghi
06.2021 - 03.2023

Bachelor of Business Administration - Business Adminstration

King Abdulaziz University
02.2017 - 01.2021

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AHMED OBAID