AHMED OSMAN

• Manage network servers and technology tools
• Install and configure software and hardware
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Detailed upcoming software upgrades and system sprints to team members.
• Configured and tested Windows Server operating systems with roles features.
• Attended meetings to deliver status reports to key stakeholders.

- Writing and preparing reports.

- collecting and analyzing data.

- Writing and drafting periodic reports and the final report.

- Monitor and ensure data quality.

- Supervising data collection.

- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

- Collected, arranged and input information into database system.

- Educated staff on organizational mission and goals to help employees achieve success.