AHMED ROSHDY ABDRABOU
Riyadh,Saudi Arabia
Summary
To secure a leadership position within a reputable hospitality brand where I can contribute to growth, innovation, and exceptional service.
Dynamic and results-driven Restaurant Manager with over 18 years of progressive experience in hospitality, including 4 years as a Restaurant Manager in high-volume operations. Proven expertise in boosting revenue, enhancing guest satisfaction, and maintaining strict cost control. Skilled in team leadership, staff training, workforce scheduling, and HACCP compliance, with a strong hands-on approach to solving challenges and driving operational excellence. Recognized for strategic thinking and a passion for elevating the guest experience.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Restaurant Manager
Park Inn by Radisson
Riyadh, Saudi Arabia
05.2022 - 09.2025
- -Directed day-to-day restaurant and banquet operations, ensuring consistent service quality and brand compliance.
- -Supervised and motivated a team of 16+ staff, providing coaching, mentoring, and performance reviews, significantly improving service efficiency.
- -Implemented cost-control measures, managed inventory, and negotiated with suppliers, achieving a notable reduction in waste and optimized budgets.
- -Oversaw reservations, floor planning, and guest flow, enhancing seating efficiency and guest satisfaction levels.
- -Introduced upselling strategies and promotional campaigns, driving revenue growth and profitability.
- -Assisted F&B Manager in planning, coordinating, and delivering banquets, events, and private functions with highly positive guest feedback.
- -Ensured strict compliance with health, hygiene, and safety standards, maintaining excellent HACCP compliance.
Restaurant Supervisor
Radisson Blu Hotel
Riyadh, KSA
12.2015 - 11.2021
- -Managed daily restaurant and bar operations, ensuring smooth service and guest satisfaction.
- -Supervised and trained staff on service, hygiene, and company standards.
- -Handled reservations, bookings, and guest flow to improve organization.
- -Controlled inventory and reduced waste through efficient ordering.
- -Coordinated with kitchen and events team to deliver high-quality functions.
- -Supported sales growth by introducing upselling and improving service presentation.
Captain Waiter
Renaissance Marriott
Sharm El Sheikh, Egypt
04.2014 - 05.2015
- -Maintained exceptional service standards during peak business hours and high-volume operations.
- -Delivered personalized guest service, including tailored support for food allergies and dietary needs.
- -Built strong guest loyalty through attentive service and effective problem resolution.
- -Coordinated closely with kitchen and service teams to ensure smooth daily operations and successful events.
Assistant Captain Waiter & Barman
Sensatori Sharm El Sheikh by Coral Sea
Sharm El Sheikh, Egypt
01.2013 - 12.2014
- -Delivered excellent guest service, including options for food allergies and dietary needs.
- -Guided guests through menus and promoted upselling of sides and beverages.
- -Trained and supervised wait staff to maintain high service standards.
- -Managed bar operations and inventory, ensuring compliance with hygiene and safety standards.
- -Organized seating and supported smooth service for groups and events.
Waiter
El Baron Hotel
Sharm El Sheikh, Egypt
01.2009 - 12.2012
- -Delivered exceptional table service in a high-end hospitality environment.
- -Supported restaurant setup, daily operations, and event execution.
- -Coordinated with kitchen and bar staff to ensure smooth service flow.
- -Maintained friendly guest interactions and high hygiene standards.
Practical Training
Ramada Hotel
Egypt
01.2008 - 12.2009
- -Gained hands-on experience in restaurant and banquet operations.
- -Assisted in daily service preparations and smooth execution of events.
- -Learned core food and beverage service procedures and customer care.
- -Supported staff in maintaining hygiene and operational standards.
Education
Diploma - Trading
Institute for Tourism and Hotels (British Academy)
Skills
- Operations Management
- Budgeting & Cost Control
- Menu/Product Design & Development
- Guest Relations & Service Excellence
- Inventory & Supply Chain Management
- Food Safety & Quality Compliance (HACCP)
- Table setting standards
- Restaurant ethics understanding
- Handling inspections successfully
- Event & Banquet Management
- SOP Implementation & Operational Auditing
- Shift & Floor Planning
- Performance Evaluation & Rewards
- Staff leadership
- Recruitment
- Dining room preparation
- Waste reduction
- Restaurant marketing
- Sales performance monitoring
- Dynamic, friendly hostess
- Windows Word
- Excel
- Power Point
- Micros POS
- Opera
- EMMA POS
- PMS
- Material Control
- LG Super Sign
- Attendance
- Edikio
Certification
- Starbucks Barista Training (Coffee Knowledge, Beverage Craftsmanship, Customer Experience)
- Responsible Business Practices
- Welcoming Chinese Guests in F&B
- Food & Drinks Skills (British Academy)
- Risk Analysis & Critical Control Points
- Food & Beverage Skills Development
- Food & Beverage Management
- Hospitality Leadership Skills Development
- Food Safety (HACCP)
- Service Recovery Training
- "Yes I Can" Radisson Training
- Fire & Safety Training
- Micros & EMA System Training
- Security & Emergency Procedures
- Diversity Training focused on high hygiene standards and food waste control
Affiliations
Traveling · Culinary Arts · Team Sports · Continuous Learning · Event Planning · Hospitality Trends · Food & Beverage Innovations · Cultural Experiences · Networking · Reading · Fitness & Wellbeing
PERSONAL STATEMENT
I am excited to bring my extensive expertise, leadership, and passion for hospitality to a forward-thinking organization where I can contribute to long-term success and guest satisfaction.
Languages
Arabic
Native
English
Advanced
German
Beginner
Italian
Beginner
Timeline
Restaurant Manager
Park Inn by Radisson
05.2022 - 09.2025
Restaurant Supervisor
Radisson Blu Hotel
12.2015 - 11.2021
Captain Waiter
Renaissance Marriott
04.2014 - 05.2015
Assistant Captain Waiter & Barman
Sensatori Sharm El Sheikh by Coral Sea
01.2013 - 12.2014
Waiter
El Baron Hotel
01.2009 - 12.2012
Practical Training
Ramada Hotel
01.2008 - 12.2009
Diploma - Trading
Institute for Tourism and Hotels (British Academy)