Summary
Overview
Work history
Education
Skills
Websites
Languages
Timeline
Generic

Ahmed Sabry

Giza,Egypt

Summary

Senior Software Tester and Application Support Specialist with over 10 years of experience across telecom, ICT, and enterprise domains. Proven expertise in manual and regression testing, API validation (SOAP/REST), and end-to-end test planning across web, mobile, and legacy systems. Skilled in SDLC, Agile/Waterfall methodologies, and tools like JIRA, Azure DevOps, Postman, SoapUI, and Android Studio. Strong background in BSS/OSS platforms (CRM, CBS, Provisioning) and telecom protocols (GSM/GPRS/UMTS/LTE), with hands-on experience in CI/CD pipelines, Linux environments, and databases including Oracle, MySQL, and Microsoft SQL. ISTQB and ITIL trained, with a track record of cross-functional collaboration, defect management, and mentoring junior testers. Adept at delivering scalable, high-quality solutions that meet business and user expectations.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work history

Senior software test engineer

Emdad Solutions for ICT Company
Riyadh, KSA
05.2025 - Current
  • Projects :Governmetal Sector. (Web & Mobile APPs)
  • Duties & Responsabilits:-
  • Test Planning and Execution: Developed and executed test plans across unit, integration, functional, and E2E phases.

Designed test cases for APIs, and business workflows.

Ensured data integrity and system reliability through real-world scenario validation.

  • Defect Management: Identifying, documenting, and tracking software defects, and working with development teams to resolve them.
  • Collaboration: Working closely with developers, business analysts, and other stakeholders to understand requirements and ensure testing aligns with project goals.
  • User Acceptance Testing (UAT): Coordinating and overseeing UAT to ensure the software meets user needs.
  • Mentoring and Leadership: Guiding and mentoring junior testers, and potentially leading testing efforts on projects.


Senior Software Test Engineer

Salam
Riyadh, Riyadh Region
12.2024 - 04.2025
  • Project :Enhancment Billing system (Logisences) Telecom Domain.
  • Duties & Responsabilits:-
  • Requirement Analysis: Review enhancement specifications and assess their impact on current system behaviour and architecture.
  • Root cause analysis and retested legacy systems to identify underlying bugs and business-critical issues, contributing to

improved system reliability and stakeholder confidence.

  • Reporting & Documentation: Track and report test progress, defect metrics, and quality indicators to stakeholders.
  • Integration & API Testing: Validate that new or updated APIs interact correctly with other modules and external systems.
  • Regression Testing
    Re-test existing functionalities to confirm that enhancements haven't broken or degraded current features.
  • Collaboration: Work closely with developers, business analysts, and stakeholders to align testing efforts with business goals.

Senior Software Tester

Lebara
Riyadh, KSA
04.2023 - 12.2024

Project : BSS Upgrade (Telecom Domain)

  • Participate in design and requirement reviews , providing critical input on product functionality, testability, and potential risks.
  • Analyze and review software requirements to design robust and comprehensive test scenarios.
  • Conduct API and end-to-end (E2E) testing to validate system integrations and ensure seamless workflows.
  • Lead and execute User Acceptance Testing (UAT) to confirm alignment with business and user expectations.
  • Perform usability testing to evaluate user experience and interface effectiveness.
  • Prepare detailed test reports , documenting execution results, defects, and quality metrics for cross-functional teams.

Mid-Level Software Tester

Huawei / Telecom Egypt
Cairo, Egypt
01.2019 - 04.2023

Projects: - New OSS , WE E-Commerce, MyWe,BSS Data Migration ,MNP, FTTH Migration Solution.

  • Test Planning & Design

Review and analyze software requirements and specifications.

Design and document test cases, test scenarios, and test data.

  • Test Execution

Perform testing including functional, regression, E2E, and API testing.
Execute User Acceptance Testing (UAT) and post-release validation.

  • Defect Management

Identify, log, and prioritize bugs using tools like IRTT

Collaborate with developers to troubleshoot and resolve issues.

  • Mentor junior testers and contribute to team knowledge sharing.

Senior application support specialist

Sigma-Emea
Cairo, Egypt
08.2015 - 01.2019

Projects : Zain Iraq & Telecom Egypt

  • Provide advanced technical support and resolve complex application issues within predefined SLA.
  • Ensure compliance with ITIL standards and best practices.
  • Create (workaround/ permanent) of systems in case of critical situations.
  • Monitor system performance and ensure high availability of critical applications.
  • Collaborate with cross-functional teams to support deployments and upgrades.
  • Document troubleshooting procedures and maintain system configuration records.
  • Lead incident management and escalate critical issues effectively.

Front Office Engineer

Orange
Cairo, Egypt
01.2014 - 08.2015
  • Monitoring, detecting and solving BSS/RAN alarms and escalating hardware fluty alarms to responsible team.
  • Perform L1 troubleshooting on Network Elements.
  • Open trouble tickets for network Incidents using tool: - Huawei IManager U2000.

Telecom field engineer

Orange Business Services
cairo, Egypt
01.2013 - 01.2014
  • Install, configure, and maintain telecom equipment and network infrastructure.
  • Diagnose and resolve hardware/software faults on-site or remotely
  • Support RF planning, BTS/BSC/MSC integration, and transmission links

Education

Bachelor of Engineering - Communication and Electronics - Grade: Very Good

Arab Academy for Science,Technology and Maritime Transport.
Egypt
09.2006 - 07.2011

Skills

    Technical Skills

    Software Testing & QA

  • API Testing using Postman & SoapUI
  • SDLC Expertise (Software Development Life Cycle)
  • Agile & Waterfall Methodologies
  • CI/CD – Continuous Integration & Delivery
  • ISTQB Trained / Studied
  • Jira, Android Studio,Azure DevOps
  • Databases & Operating Systems

  • Oracle SQL, MySQL, Microsoft SQL
  • Linux (Shell Scripting & Server Management)
  • Telecom & BSS/OSS Platforms BSS/OSS

  • BSS/OSS (CRM, CBS, Provisioning)
  • Nokia FlowOne
  • GSM / GPRS / UMTS / LTE
  • CCNA – Switching & Routing

  • Soft Skills

  • Strong analytical thinking for root cause analysis and defect resolution
  • Ownership and leadership
  • Time management across multiple projects and shifting priorities
  • Adaptability to new tools, platforms, and complex systems
  • Continuous learning and application of global best practices

Languages

Arabic
Native
English
Advanced

Timeline

Senior software test engineer

Emdad Solutions for ICT Company
05.2025 - Current

Senior Software Test Engineer

Salam
12.2024 - 04.2025

Senior Software Tester

Lebara
04.2023 - 12.2024

Mid-Level Software Tester

Huawei / Telecom Egypt
01.2019 - 04.2023

Senior application support specialist

Sigma-Emea
08.2015 - 01.2019

Front Office Engineer

Orange
01.2014 - 08.2015

Telecom field engineer

Orange Business Services
01.2013 - 01.2014

Bachelor of Engineering - Communication and Electronics - Grade: Very Good

Arab Academy for Science,Technology and Maritime Transport.
09.2006 - 07.2011
Ahmed Sabry