Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Ahmed Selim Saleh

Ahmed Selim Saleh

Riyadh,Saudi Arabia

Summary

Seeking a challenging career opportunity within a value-based organisation, where I can develop both my skills and personality. A company that would give the change and the space to grow up in my position and helping me to achieve my professional and career aspirations.

Overview

23
23
years of professional experience
2011
2011
years of post-secondary education

Work history

Senior Account Manager

Matrix Systems
Riyadh, Saudi Arabia
08.2024 - 11.2024
  • Sell and promote the company full portfolio: - Low Current Solutions
  • Network Solutions
  • Data Center Solutions
  • Screening and Videowall Solutions
  • Baggage X-Ray Solutions
  • Body-Scanner Solutions
  • Road -Blockers and Barrier Gates Solutions
  • Communicate with vendors and distributors to customize the best solutions and obtain the best prices
  • Market and competition analysis
  • Developing and maintaining excellent knowledge and understanding of company business, offerings, competitors, and industry
  • Developing and implementing actions to increase revenue from managed clients
  • Developing and implementing customer retention strategies
  • Planning and implementing sales strategies
  • Organizing business meetings and presenting the company's offer
  • Managing key clients and building long-term business relationships
  • Negotiating terms of sale and finalizing transactions
  • Monitoring sales results and preparing reports
  • Coordinating work of the customer service team
  • Maintaining high customer satisfaction levels
  • Creating sales quotations
  • Understanding client needs and identifying new business opportunities within company portfolio
  • Communicating and coordinating with internal teams to deliver solutions

Senior Sales Account Manager

Silicon21 NITS
Cairo
04.2022 - 07.2024
  • Company Overview: Silicon 21-NITS is a pioneering value-added distributor in Egypt; cutting its way across the vast IT Market since 2008
  • Managing a portfolio of accounts
  • Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc
  • Maintains relationships with clients by providing support, information, and guidance
  • Answering technical and procedural questions for less experienced team members
  • Identifies business opportunities by identifying prospects and evaluating their position in the industry
  • Researching and analyzing sales options
  • Sell products by establishing contact and developing relationships with prospects and recommending solutions
  • Researching and recommending new opportunities
  • Recommending profit and service improvements
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
  • Prepares reports by collecting, analyzing, and summarizing information
  • Maintains quality service by establishing and enforcing organization standards
  • Maintains professional and technical knowledge by attending educational workshops
  • Establishing personal networks
  • Contributes to team effort by accomplishing related results as needed
  • Using an existing network of industry contacts to generate new business
  • Update sales leads and sales forecast information on the sales application to ensure accuracy of information at all time
  • Completing administrative work as required
  • Silicon 21-NITS is a pioneering value-added distributor in Egypt; cutting its way across the vast IT Market since 2008

Corporate Senior Sales Account Manager

Raya Information Technology
Cairo
11.2017 - 03.2022
  • Managing a portfolio of accounts
  • Sell and promote the company full portfolio: - Data Center Solutions
  • Network Solutions
  • Low Current Solutions
  • Enterprise Computing Solutions
  • Voice & Multimedia Solutions
  • Security Solutions
  • Oracle ERP Solutions
  • Raya Cloud Solutions
  • ATM & Self Service
  • Telecom & Service Provider Solutions
  • IOT (internet of everything) & Digitization Solutions
  • Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc
  • Maintains relationships with clients by providing support, information, and guidance
  • Answering technical and procedural questions for less experienced team members
  • Must act as a bridge between the company and its current market and future markets
  • Identifies business opportunities by identifying prospects and evaluating their position in the industry
  • Researching and analyzing sales options
  • Sell products by establishing contact and developing relationships with prospects and recommending solutions
  • Researching and recommending new opportunities
  • Recommending profit and service improvements
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
  • Prepares reports by collecting, analyzing, and summarizing information
  • Maintains quality service by establishing and enforcing organization standards
  • Maintains professional and technical knowledge by attending educational workshops
  • Establishing personal networks
  • Contributes to team effort by accomplishing related results as needed
  • Using an existing network of industry contacts to generate new business
  • Update sales leads and sales forecast information on the sales application to ensure accuracy of information at all time
  • Completing administrative work as required

Senior Sales Account Manager

Interact Technology Solutions
Cairo
05.2016 - 10.2017
  • Sell and promote the company full portfolio: - Smart Classrooms using E-Learning concepts (Intel Education Tablets - Interactive Boards -Interactive Projectors)
  • E-Learning using LMS, SMS and CMS
  • Notebooks, Desktops, Printers and Scanners
  • Network, CCTV, Telephone, Fire Fighting and Infrastructure installation in new schools/Upgrading the outdated infrastructure
  • Data Centre preparation, servers and storage sizing and implementation
  • Prepare surveys regarding the customer`s needs and requirements
  • Conducting demonstration for education solutions
  • Negotiate with the customers to close the opened deals
  • Build long term relationship with customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer’s relationships
  • Reach potential customers through cold calling, face meetings and through webmail applications
  • Solve the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the market`s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Maintains current accounts by contacting clients continuously obtain new accounts
  • Hold meetings with clients to know his needs and present the suitable solution
  • Contact the product manager for obtaining appropriate prices
  • Provide clients with the price quotations and negotiate prices
  • Follow up with logistics and collection team
  • Monitor the update of the company program and evaluate the tools with all the accounts details and activities

Sales Account Manager

Egypt Computer
Cairo
07.2012 - 04.2016
  • Managing a portfolio of accounts
  • Manage and solve conflicts with clients
  • Responsible for follow-up and increased sales of e-marketing: - Souq.com, Jumia, Nefsak, Company website
  • Attending meetings with clients
  • Expanding relationships with existing clients
  • Delivering sales presentations to high-level executives
  • Using contacts to generate new business
  • Offering a first-class service to both potential and existing customers
  • Achieving sales targets
  • Setting daily workload, tracking progress, revising plans to ensure objectives are met
  • Providing weekly reports to the client in line with KPIs
  • Settlement of accounts
  • Completing administrative work as required

Retail Supervisor

United Retail (i2)
Cairo
09.2010 - 06.2012
  • Supervising stock control and pricing
  • Supervising and coordinating staff activities
  • Allocate stock according to needs and make sure it’s done on time
  • Communicate with supplier in ordering, roadmap and pricing
  • Communicating to stores and warehouses information with regards to new arrivals, display materials, inventory and return
  • Market price survey
  • Follow up the implementation of the sales plans set by sales director
  • Prepare weekly products forecast
  • Prepare weekly and monthly sales analysis including hot, normal and dead items
  • Prepare Goal Steering report
  • Prepare daily, weekly and monthly reports (stock – sales – achievements)
  • Prepare monthly target for all stores
  • Calculate staff commission and incentive

Sales Analysis & Data Entry Coordinator

International Duty Free for Trading & Agencies
Cairo, Egypt
01.2009 - 08.2010
  • Follow up Reception and confirmation of items received using the pathfinder and ensuring their unloading to count correctly
  • Ensure that the data entry of Opening and storage of received orders on the day according to company procedures and standards
  • Data entry for the stock takes count on daily basis
  • Follow up with the warehouse management to manage and rearrange storage space according to needs wish help the stock take team to be prepared to tack the stock count in a coordinal manner
  • Follow up the completing of the returns for the season according to company instructions
  • To be reported with the preparation of the display of stock in the store
  • Understanding the importance of merchandising in selling to control the store stock
  • Procedure for transfers and returns of merchandise
  • Sales circulation report on daily basis
  • (Brand)
  • Weekly & Monthly sales Report (Products & Arrivals)

Customer Service

Spinneys Egypt Hypermarket
Cairo
06.2006 - 12.2008
  • Meet and greet clients in a cordial manner
  • Following up payments with clients
  • Receiving payments from customers (including cash & visa)
  • Exhibit proactive attitude toward potential problems based on information provided by customers
  • Collect customer suggestions, complaints or comments received via email or telephone or personally and provide management with timely feedback
  • Provide front-line customer care support for promotions and competitions
  • Quickly identify customer needs and offer solutions with confidence
  • Handling problems...when any items not scanning
  • Responsible for all refunds and exchanges
  • Checking with the preparation of the promotional items
  • Daily Checking for the credit machines

Stock Control & Data Entry Executive

Shop Rite Egypt for Internal Trade
Cairo
03.2004 - 03.2006

Administration Asst.

Licenses and administrative services Office
Cairo
03.2002 - 12.2003

Receptionist

Gulf Airlines
Cairo
06.2001 - 09.2001

Education

Faculty of Laws

Ain Shams University
Cairo, Egypt

Skills

  • Microsoft Office Excel
  • Microsoft Office Word
  • Browsing internet
  • Ability to work under pressure
  • Able to work as an effective member in a team work
  • Strong coaching skills
  • Knowledge of setting and achieving group/individual targets
  • Business writing skills
  • Analytical skills
  • Interpersonal skills
  • Customer service
  • Problem-solving capability
  • Desire to get the job done
  • Negotiation skills
  • Influencing skills
  • Ability to build, lead, coach and motivate a high performing team
  • Persuasive skills
  • Relationship building skills

Languages

English
Advanced
Arabic
Native

Timeline

Senior Account Manager

Matrix Systems
08.2024 - 11.2024

Senior Sales Account Manager

Silicon21 NITS
04.2022 - 07.2024

Corporate Senior Sales Account Manager

Raya Information Technology
11.2017 - 03.2022

Senior Sales Account Manager

Interact Technology Solutions
05.2016 - 10.2017

Sales Account Manager

Egypt Computer
07.2012 - 04.2016

Retail Supervisor

United Retail (i2)
09.2010 - 06.2012

Sales Analysis & Data Entry Coordinator

International Duty Free for Trading & Agencies
01.2009 - 08.2010

Customer Service

Spinneys Egypt Hypermarket
06.2006 - 12.2008

Stock Control & Data Entry Executive

Shop Rite Egypt for Internal Trade
03.2004 - 03.2006

Administration Asst.

Licenses and administrative services Office
03.2002 - 12.2003

Receptionist

Gulf Airlines
06.2001 - 09.2001

Faculty of Laws

Ain Shams University

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Ahmed Selim Saleh