Summary
Overview
Work history
Education
Skills
LANGUAGES
Affiliations
Timeline
Personal Info.
Training
Personal Info.
Generic

Ahmed Sherif

Cairo

Summary

A skilled Senior Product & UI/UX Designer with 8+ years of experience creating smart, scalable, and AI-powered digital solutions. Specialized in digitalizing complex processes, designing automated workflows, and building advanced dashboards that enhance operational visibility and decision-making. I leverage modern AI capabilities to accelerate delivery, improve product quality, and align solutions with the technologies of the 21st century. Skilled in UX research, interaction design, workflow automation, and enterprise design systems — transforming complex requirements into intuitive, user-centric experiences.

Overview

9
9
years of professional experience
2013
2013
years of post-secondary education

Work history

Senior Product Designer

ELM
Jeddah, Saudi Arabia
09.2023 - Current
  • Worked on the Umrah Project, contributing to the design and enhancement of digital services supporting pilgrims, service providers, and operational teams.
  • Designed end-to-end user journeys for booking, permits, service points, and field operations, ensuring smooth and intuitive experiences for all user types.
  • Created dashboards that visualize operational data, service performance metrics, and real-time activity monitoring for government and private-sector stakeholders.
  • Digitalized manual processes into streamlined, automated workflows to support large-scale operations and peak Umrah seasons.
  • Collaborated closely with business owners, domain experts, and development teams to align the UX with regulations, policies, and operational constraints.
  • Produced high-fidelity prototypes, service blueprints, interaction flows, and accessibility-compliant designs.

Key Projects:

  • Umrah Platform (Nusuk Integration)
  • Nusuk Masar
  • Service Provider & Field Operations Dashboards
  • Digital Permits & Booking Journeys
  • Workflow Automation for Umrah Operations

Senior Product Designer

ServiceNow (AI & Digitalization)
California, United States
08.2020 - 08.2023
  • Designed AI-powered dashboards visualizing real-time insights, operational trends, anomalies, and predictive intelligence, also for faster decision-making.
  • Digitalized complex enterprise workflows into streamlined, automated processes.
  • Designed AI capabilities such as predictive analytics, anomaly detection, smart recommendations, and automated actions.
  • Collaborated with data science & engineering teams to translate ML insights into human-friendly UX patterns.
  • Created workflow models, interaction patterns, and high-fidelity prototypes aligned with enterprise standards.
  • Conducted UX research and usability testing to validate clarity, trust, and usability of AI features.
  • Conducted usability testing to identify and resolve UX problems effectively.


Key Projects:

  • Parsifal AI Solution: AI dashboards for incident intelligence, security operations, video analytics, and automated workflows.
  • SmartOps Application — AI-powered situational awareness platform for Smart Cities, Retail, and Hospitals, providing:
  • Real-time operational dashboards
  • Predictive & anomaly detection modules
  • Automated workflows
  • Tactical & strategic operations dashboards
  • Community Application: A smart community app that boosts city safety, simplifies access to public services, and helps residents explore landmarks — all while connecting citizens with authorities to create safer, smarter, and more livable cities.

Senior UI/UX Designer & Developer

DMS (ERP Solutions)
Cairo, Egypt
01.2019 - 04.2020
  • Led full UX cycle including research, personas, workflows, wireframes, and final UI.
  • Built responsive HTML prototypes and reusable UI components for enterprise systems.
  • Collaborated with stakeholders to refine product workflows and user journeys.


Key Projects:

  • Purchasing Module
  • Financial Management.
  • Smart Warehouse Management.
  • Hospital Management System (HMS)

Senior UI/UX Designer

Thought Design (Enterprise Web Apps)
, Australia
04.2019 - 10.2019
  • Conducted UX research to identify core user challenges and inform design decisions.
  • Designed high-fidelity prototypes, optimising end-to-end user journeys for enhanced usability.
  • Executed comprehensive user testing, facilitating improved interface designs based on feedback.
  • Prioritised tasks aligned with business requirements, ensuring timely project delivery.
  • Maintained brand consistency across digital platforms with meticulous attention to detail.
  • Conducted thorough competitor analysis, influencing strategic design initiatives.
  • Incorporated latest industry trends into UX and UI design processes for innovation.
  • Collaborated with developers and product managers to create seamless user experiences.
  • Key Project: SmartAssets

UI/UX Designer & Developer

BE GROUP
01.2018 - 12.2018
  • Designed responsive UI layouts with effective HTML/CSS front-end integration.
  • Executed code validation processes to uphold quality standards.
  • Enhanced legacy websites through design fixes, improving user interaction.
  • Implemented modern UI and UX designs, significantly enhancing visual appeal.
  • Addressed complex UX problems with innovative solutions that boosted customer satisfaction.

Web Designer

ITQAN
Cairo, Egypt
01.2017 - 12.2017
  • Translated client requirements into effective website designs, surpassing expectations consistently.
  • Created wireframes and mockups using advanced tools for development team efficiency.
  • Collaborated closely with developers to implement design elements seamlessly.
  • Updated existing websites with modern redesigns, boosting traffic and engagement rates.
  • Developed site layout by applying expert design techniques effectively.
  • Prototyped new concepts for feedback, enhancing design outcomes.
  • Designed custom graphics to improve visual appeal of websites.
  • Ensured seamless navigation through careful content structuring.

Education

Bachelor - Quality Control

Specialized Academy For Studies
Cairo

Diploma - Web Design

Russian Cultural Center
Egypt
05.2016 - 11.2016

Diploma - Front-End Development Track

Udacity
Online

Diploma - User Interface Design Specialization

Coursera
Online

Course - Complete Web & Mobile Design

Udemy
Online

Course - User Experience Design Essentials

Udemy
Online

Course - UX Research & Design

Coursera
Online

Course - Prompt Engineering Course

LinkedIn Learning
Online

Skills

  • Figma, Adobe XD, Photoshop, Illustrator
  • HTML5, CSS
  • Jira, TFS
  • UX Research, Prototyping, Interaction Design, Dashboard Design, Workflow Automation,
    AI-Driven UX, Wireframing, Design Systems, Usability Testing, Responsive Design, Accessibility
  • Problem Solving, Analytical Thinking, Communication, Collaboration

LANGUAGES

English
Advanced
Arabic
Native

Affiliations

  • Drawing
  • Reading
  • Travelling

Timeline

Senior Product Designer

ELM
09.2023 - Current

Senior Product Designer

ServiceNow (AI & Digitalization)
08.2020 - 08.2023

Senior UI/UX Designer

Thought Design (Enterprise Web Apps)
04.2019 - 10.2019

Senior UI/UX Designer & Developer

DMS (ERP Solutions)
01.2019 - 04.2020

UI/UX Designer & Developer

BE GROUP
01.2018 - 12.2018

Web Designer

ITQAN
01.2017 - 12.2017

Diploma - Web Design

Russian Cultural Center
05.2016 - 11.2016

Bachelor - Quality Control

Specialized Academy For Studies

Diploma - Front-End Development Track

Udacity

Diploma - User Interface Design Specialization

Coursera

Course - Complete Web & Mobile Design

Udemy

Course - User Experience Design Essentials

Udemy

Course - UX Research & Design

Coursera

Course - Prompt Engineering Course

LinkedIn Learning

Personal Info.

  • Military Status: Completed
  • Date of Birth: 1991-09-14

Training

  • RCC WEB DESIGN DIPLOMA
  • Udemy USER EXPERIENCE DESIGN ESSENTIALS
  • COMPLETE WEB & MOBILE DESIGN
  • UI UX DESIGN PATTERNS
  • Coursera USER EXPERIENCE RESEARCH AND DESIGN
  • USER INTERFACE DESIGN SPECIALIZATION
  • Udacity FRONT-END DEVELOPMENT TRACK

Personal Info.

  • Military Status: Completed
  • Date of Birth: 1991-09-14
Ahmed Sherif