Ahmed Shihab
Amman
Summary
Accomplished professional with extensive expertise in customer service excellence, account management, and relationship building. Proven track record in client retention, contract negotiation, and business development. Adept at B2B account management, promotion development, and sales and marketing. Skilled in business administration with a focus on driving growth and enhancing client satisfaction. Career goal: to leverage skills in a dynamic environment to foster business success and long-term client partnerships.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Operation & Logistic Support Manager
Links Interactive for Marketing Services
Riyadh
03.2014 - 03.2022
- Managing the internal support staff, handling external procurement requests, project coordination, key account management, and project & operations management in the site
- Projects: Riyadh Game Show 2016, Tawuniya (Me and Daddy Loyalty program), Philips (Health Tech KSA Kick-Off).
Operation & Logistic Support Supervisor
MARCOM
Riyadh
09.2013 - 02.2014
- Managing the internal support staff, handling external procurement requests, project coordination, key account management, and project & operations management in the site.
Sales Man of replacement parts
AL Zahid Group
Riyadh
09.2012 - 08.2013
Sales Supervisor
Zad Provision Trading Group
Riyadh
05.2010 - 08.2012
- Followed sales management of Security 'finger tips' electronic systems & surveillance, supervised the sales operation for 'Muqeem' government software services, and coordinated sales for 'Tamm' software in collaboration with General Traffic Services.
Education
Bachelors of Marketing -
Al Quds Open University
10.2008 - 08.2012
Skills
- English
- Customer service excellence
- Account management
- Relationship building
- Client retention
- Contract negotiation
- Business development
- Business administration
- B2B account management
- Promotion development
- Sales and marketing
Custom
- Fawaz Hisham Shamma, Creative Manger, MARCOM, +966.582328444
- Mustafa Agah, Operation Manager, MARCOM, +966.590702450
- Mohammad Saiel, Marketing Manager, INTEL, +966.545218767
- Marwan Barkat, Marketing Manager, Zad Group, +966.540008677
Timeline
Operation & Logistic Support Manager
Links Interactive for Marketing Services
03.2014 - 03.2022
Operation & Logistic Support Supervisor
MARCOM
09.2013 - 02.2014
Sales Man of replacement parts
AL Zahid Group
09.2012 - 08.2013
Sales Supervisor
Zad Provision Trading Group
05.2010 - 08.2012
Bachelors of Marketing -
Al Quds Open University
10.2008 - 08.2012
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