Ahmed Wahballa
Al Khobar,Saudi Arabia
Summary
Assistant Purchasing Manager with 10+ years of experience in the automotive sector. Expertise in procurement, supplier negotiation, and cost control. Demonstrated ability to lead cross-functional teams and enhance operational efficiency, resulting in increased profitability.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Assistant Purchasing Manager
AL Mulhim Auto Services Holding Co
Al Khobar , Saudi Arabia
09.2017 - 11.2025
- Achieved 12% reduction in purchasing costs through strategic supplier negotiations.
- Enhanced supplier on-time delivery rate by 18% via established performance KPIs.
- Streamlined procurement process, reducing purchase order cycle time from seven days to four.
- Maintained 98% accuracy in demand forecasting, minimising excess inventory and stockouts.
- Reduced supply chain delays by 15% through improved communication between departments and vendors.
- Implemented supplier evaluation system, enhancing vendor performance and compliance.
- Ensured 100% adherence to internal financial controls via automated payment and invoice verification workflows.
- Resolved over 95% of supplier disputes within 48 hours, minimising operational interruptions.
Showroom Manager (New cars)
AL Mulhim Auto Services Holding Co
Al Khobar, Saudi Arabia
12.2013 - 09.2017
- increased new car sales by 18% within one year by optimizing showroom layout and product display strategy.
- Enhanced customer satisfaction ratings by 22% through improved service flow and personalized attention.
- Trained and developed a team of 5+ sales representatives, improving individual conversion rates by 25%.
- Implemented a structured sales performance monitoring system, resulting in consistent monthly target achievement.
- Reduced customer waiting time by 30% through better staff allocation and traffic management during peak hours.
- Strengthened team engagement and motivation, contributing to a 20% decrease in staff turnover.
- Collaborated with marketing and finance departments to coordinate promotional events that boosted showroom traffic by 15%.
- Improved overall showroom operational efficiency by redesigning workflow and updating display arrangements quarterly.
Sales Supervisor (New cars / used Car)
AL Mulhim Auto Services Holding Co
Al Khobar , Saudi Arabia
08.2014 - 09.2016
- Achieved a 20% increase in overall sales revenue through strategic planning and performance coaching.
- Fostered relationships with bank representatives, resulting in a 15% rise in approved financing deals.
- Led a team of 4 sales representatives to achieve a 95% completion rate for monthly sales targets.
- Implemented standardised templates and real-time tracking to enhance financial reporting accuracy.
- Streamlined coordination with banks and leasing partners, reducing loan approval turnaround time by 25%.
- Reduced customer application errors by 30% through improved communication and documentation checks.
- Introduced a weekly performance dashboard to support data-driven decision-making.
- Strengthened collaboration among sales, finance, and after-sales teams to optimise operational efficiency.
Sales consultant (Used cars & New cars)
AL Mulhim Auto Services Holding Co
AL khobar, Saudi Arabia
12.2013 - 08.2014
- Exceeded monthly sales objectives by average of 15–20% through proactive customer engagement and upselling techniques.
- Achieved customer satisfaction rate above 95%, resulting in repeat purchases and positive referrals.
- Increased documentation accuracy for imported vehicles, reducing registration and delivery delays by 30%.
- Worked with workshop team to optimise pre-delivery inspection processes, cutting turnaround time by 25%.
- Provided market pricing insights, enabling management to develop competitive pricing strategies.
- Implemented follow-up system that raised customer retention rate by 18% within one year.
- Earned consistent recognition for remarkable sales performance and outstanding customer service.
Sales consultant
AT - Auto Group
Al-Qatamiyah, Egypt
04.2011 - 12.2013
- Increased conversion rate by 20% through data-driven sales proposals and personalised client solutions.
- Expanded customer base by 25% in first year via targeted prospecting and relationship building.
- Reduced lead response time by 35% through CRM tools for automating follow-ups.
- Enhanced contract closing efficiency by 15% through effective negotiation techniques.
- Strengthened long-term customer relationships, boosting client retention and repeat sales.
- Collaborated with marketing team to refine lead qualification process, enhancing quality of incoming leads.
Customer service officer
Alazzam Group
Manama, Bahrain
11.2009 - 03.2011
- Achieved 20% increase in customer satisfaction scores through consistent delivery of high-quality service.
- Resolved over 95% of customer inquiries on first contact, minimising follow-up requests.
- Enhanced call handling efficiency by 25% with structured communication techniques and prioritisation.
- Maintained 100% compliance with company service standards and performance metrics.
- Contributed to 10% reduction in customer complaints by streamlining issue resolution workflows.
- Recognised for exceptional professionalism and excellence in customer care.
- Developed quick reference guides that reduced onboarding time for new team members by 30%.
Education
Bachelor of Law - Law
Faculty Of Law Cairo University
Cairo / Egypt 09.2003 - 05.2007
Skills
- Native Arabic proficiency
- English communication skills
- Microsoft Windows expertise
- MS Office proficiency
- Web development tools
- Data entry accuracy
- E-commerce techniques
- Pressure management
- Organizational skills
- Responsibility and adaptability
- Knowledge of purchasing procedures
- Stock control expertise
- Data analysis tools mastery
Certification
- Manager Skills Certification Authority: Technical and Vocational Training Corporation
License :55967741 May 2016 –May 2016 Location: Saudi Arabia
- Sales Skills Certification Authority: Technical and Vocational Training Corporation Aug 2015 – Aug 2015 Location: Saudi Arabia
- DALE CARNEGIE Sales track Sponsored by the Future Generation Foundation (FGF) May2009 – Aug 2009
Languages
Arabic
Native
English
Upper intermediate
Affiliations
- Reading
- Swimming
References
References available upon request.
Timeline
Assistant Purchasing Manager
AL Mulhim Auto Services Holding Co
09.2017 - 11.2025
Sales Supervisor (New cars / used Car)
AL Mulhim Auto Services Holding Co
08.2014 - 09.2016
Showroom Manager (New cars)
AL Mulhim Auto Services Holding Co
12.2013 - 09.2017
Sales consultant (Used cars & New cars)
AL Mulhim Auto Services Holding Co
12.2013 - 08.2014
Sales consultant
AT - Auto Group
04.2011 - 12.2013
Customer service officer
Alazzam Group
11.2009 - 03.2011
Bachelor of Law - Law
Faculty Of Law Cairo University
09.2003 - 05.2007