Ahmed Yahah Teama
Senior Business Analyst | Business Development & Project Managment Specialist | BA | PM
Riyadh
Summary
Experienced Business Analysis & Development Expert, Project Manager with strong focus on delivering actionable insights and optimizing processes. Skilled in project management, and stakeholder communication. Known for fostering team collaboration and adapting to changing needs. Adept at driving results and ensuring reliable, high-quality outcomes.
Overview
16
16
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Senior Business Analyst | Project Manager
Social Development Bank ( SDB )
10.2021 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Enhanced stakeholder engagement through effective communication of complex data and insights.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Used content management system to analyze user engagement and website traffic metrics.
- Approved, reviewed and edited content flowing to website.
- Managed content distribution to online channels and social media platforms.
SR. Business Analyst | Scrum Product Owner
Ministry of Municipal Rural Affairs & Housing
05.2020 - 10.2021
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Collaborated with stakeholders to identify business needs and data sources.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Owned and prioritized product backlog.
- Streamlined project management processes for improved efficiency and timely product delivery.
- Managed stakeholder expectations through regular updates and strategic communication, building strong relationships.
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Directed content of website by gathering information and integrating data from other departments.
- Maintained a well-organized editorial calendar that allowed for efficient planning of new content releases based on seasonal events or product launches.
- Implemented rigorous quality assurance processes for web content, maintaining high standards of accuracy and consistency.
- Streamlined content publishing workflows by introducing efficient CMS tools and processes.
- Approved, reviewed and edited content flowing to website.
- Managed content distribution to online channels and social media platforms.
SR. Business Analyst / Scrum Product Owner
Princess Nourah Bint Abdulrahman University (PNU)
02.2015 - 04.2020
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Provided technical support for troubleshooting analytics and reporting issues.
- Utilized data visualization techniques to present and explain complex data sets.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Analyzed customer feedback to identify areas for improvement.
- Optimized resource allocation, enabling team to focus on high-impact projects and features.
- Led agile teams to deliver high-quality software solutions, significantly reducing time to market.
- Streamlined project management processes for improved efficiency and timely product delivery.
- Collaborated with graphic designers to create visually appealing graphics that complemented written content effectively.
- Monitored competitor websites to stay informed about industry trends and developments, shaping future content plans accordingly.
- Managed and updated website content regularly, ensuring accuracy and relevance for site visitors.
- Streamlined content publishing workflows by introducing efficient CMS tools and processes.
- Approved, reviewed and edited content flowing to website.
- Managed content distribution to online channels and social media platforms.
Assistant Manager of E-Learning Systems Department
King Saud University (KSU)
05.2009 - 02.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
Education
B.Sc. in Information Technology -
Helwan University
Egypt 04.2001 -
Skills
Agile methodology
Business solutions development
Gap analysis
Project management
Stakeholder management
Business process improvement
Consulting
IIBA methodologies
Workflow optimization
Business requirements
Certification
Certified Business Analysis Professional (CBAP)
Timeline
Senior Business Analyst | Project Manager
Social Development Bank ( SDB )
10.2021 - Current
SR. Business Analyst | Scrum Product Owner
Ministry of Municipal Rural Affairs & Housing
05.2020 - 10.2021
SR. Business Analyst / Scrum Product Owner
Princess Nourah Bint Abdulrahman University (PNU)
02.2015 - 04.2020
Assistant Manager of E-Learning Systems Department
King Saud University (KSU)
05.2009 - 02.2015
B.Sc. in Information Technology -
Helwan University
04.2001 -
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