Ahmed Youssef
Performance Development & Learning Manager
Summary
With over 8 years of experience in sales management and performance development, I bring a solid track record of driving team performance and achieving sales objectives. My leadership has been marked by successful project management and outstanding results that align with company goals. As an expert in designing and implementing impactful training programs, I enhance employee engagement and organizational performance. Eager to contribute my expertise and continue learning, I am looking to bring my skills to a reputable company where I can drive significant growth and success
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Performance Development & Learning Manager
KSA
1 2021 - Current
- Main Responsibilities:
- Training development and delivery
- Developing training sessions for field force and first line managers.
- Conducting initial and ongoing training sessions.
- · Performance Management
- Providing one-to-one coaching to improve performance, develop skills and address challenges.
- Monitoring and evaluating performance of the field force teams by using performance
- Setting KSA KPIs
- Collaborating with HR through hiring and recruiting.
- Building organizational structure
- Involves evaluating and analyzing excising structure and designing new structure through ensuring alignment with business goals, market demands and responsiveness.
- Analysis market dynamics and drive actions.
- CRM System Management
- Supervise the use of CRM system to ensure accurate and timely data entry by the team and analyze CRM data to track sales trends, costumer interactions and market opportunities.
- Key Achievements:
- Developed an Automated Training Management System
- Ensured that all new joiners complete onboarding and induction training within their first month. - Implemented across the Middle East and North Africa
- Created a New Training Module
- Designed to fit country dynamics and ways of working.
- Developed a Performance Management Dashboard
- Created a dashboard to manage and improve Key Saudi Arabia (KSA) performance.
Healthcare Nutrition Solution Manager
KSA
11.2016 - 12.2020
- Main Responsibilities:
- Team Leadership
- Led Aptamil and Allergy Team in Jeddah, OW & South Region (Dec 2018 - Dec 2020).
- Led Bebelac team across the entire Western region (Nov 2016 - Nov 2018).
- Coaching and Development
- Coached a successful team of 12 HNSS (Healthcare Nutrition Sales Specialists).
- Market Analysis
- Analyzed market share to identify strengths, opportunities, and areas for development.
- Partnership Development
- Developed trusted scientific partnerships with KOLs and key accounts' stakeholders.
- Performance Monitoring
- Monitored medical representatives' KPIs and individual development plans.
- Business Partnership
- Developed strong business partnerships with distributors, helped monitor brand availability, removed barriers, and solved problems promptly.
- Team Evaluation
- Evaluated team members through midyear and end-of-year appraisals and periodically held talent rating meetings.
- Key Achievements:
- On People Level:
- Development and Promotion
- Supported people development, resulting in 2 HNSS being promoted to HNSMs within Danone.
- Team Building
- -Built a strong team of 12 Medical Representatives in Western region, consistently performing well in knowledge and skills, and awarded best team for last two years.
- On IMS Level:
- Achieved IMS 120% vs. Target in 2020.
- Achieved IMS 111% vs. Target in 2019.
- Achieved IMS 105% vs. Target in 2018.
- Achieved IMS 102% vs. Target in 2017.
- On Market Share (MS) Level:
- Aptamil:
- Increased total IMF market share by 3% on MAT 2020 level.
- Increased IF market share by 7% on MAT 2020 level.
- Bebelac:
- Increased total IMF market share by 6% on MAT 2018 level.
- Increased IF market share by 16% on MAT 2018 level.
- Increased TN market share by 17% on MAT 2018 level.
Medical Representative
DANONE, Nutricia Early Life Nutrition Co.
09.2008 - 10.2016
- Sales Achievement Area from Day One
- Achieved consistent sales performance, meeting or exceeding targets from the start.
- Contributed to the team's success, earning the Best Team Award in 2014.
- Pioneered the penetration of Alhada Hospital & Prince Sultan Hospital with RTF products in the institutional sector.
- Successfully penetrated the Medical Supply market in Taif & Albaha with RTF products in the MOH sector.
- -Achieved first-time registration of products at Alhada Institution Hospital.
Medical Representative
Gulf Pharmaceutical Company (JULPHAR).
01.2007 - 08.2008
Key Achievements:
- Successfully registered Risek vial & capsule for the first time at MIT GHAMR Hospital.
- Successfully registered EPOTIN vial for the first time at the Kidney and Urinary Tract Department of MIT GHAMR Hospital.
- Recognized as one of the top achievers in Egypt in 2008.
Education
Bachelor of Science - Pharmaceutical Sciences
October 6th University
Egypt 01.2002 - 06.2006
Skills
- Demonstrated leadership capabilities
- Competent in interacting with all levels of management
- Excellent verbal and written communication skills
- Rapid learner with the ability to acquire new skills and knowledge swiftly
- Advanced communication, organizational, and analytical skills
- Resilient and adept at working under pressure
- Strong ambition and drive for achieving goals
- Highly dynamic and self-motivated with a proactive approach
- Proficient in management and team coordination
- Demonstrated leadership capabilities
Languages
Arabic
English
References
References available upon request
Timeline
Healthcare Nutrition Solution Manager
KSA
11.2016 - 12.2020
Medical Representative
DANONE, Nutricia Early Life Nutrition Co.
09.2008 - 10.2016
Medical Representative
Gulf Pharmaceutical Company (JULPHAR).
01.2007 - 08.2008
Bachelor of Science - Pharmaceutical Sciences
October 6th University
01.2002 - 06.2006
Performance Development & Learning Manager
KSA
1 2021 - Current
Similar Profiles
Abdullah AlOmayrAbdullah AlOmayr
Head of the Saudi Negotiations Team for Investment at KSAHead of the Saudi Negotiations Team for Investment at KSA
hassan hijazihassan hijazi
Patient reception at ksaPatient reception at ksa
Joshua KirbyJoshua Kirby
Millwright/Fabricator/Structural Welder at KSAMillwright/Fabricator/Structural Welder at KSA
Aninda ArlitasariAninda Arlitasari
Learning and Performance Development Manager at Sekolah.muLearning and Performance Development Manager at Sekolah.mu
Prashant KumarPrashant Kumar
<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform