Ahmed Al Abbad

• Managed and secured the inventory of controlled substances and narcotics, ensuring 100% compliance with strict healthcare regulations and legal standards through meticulous documentation and regular audits.
• Demonstrated exceptions professionalism in handling high-pressure interactions with challenging patients, utilizing effective de-escalation techniques and empathetic communication to manage sensitive requests for controlled medications.
• Mitigated risks of drug diversion and medication errors by implementing rigorous verification protocols for prescriptions and maintaining flawless accountability records for every unit dispensed.

• Contributed to the success of a pharmacy with highest income in eastern province to enhance financial growth and stability
• Multitasking and contributing a great value to the team while achieving every possible KPI's
• Exceptional individual sales record
• Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
• Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.

As a student in MACHS college, I was assigned to do training in Almana hospital in Dammam for Four Months.

• Two Months in In-Patient pharmacy where i learned how to prepare prescriptions for In-Patients in all hospital wards. Also I learned how to monitor pharmacy stock and replace expired medications. Also i was assigned to prepare I.V fluids in I.V room where i knew how to prepare antibiotics and do calculations as needed.
• Two Months in Out-Patient Pharmacy where i was assigned in dealing with the pressure of patients line and the Pharmacy system. Also preparing and dispensing medications to different types of patients thats including providing counseling and information about how to take the medication and what to expect as side effects.