Ahmed Adel Mohamed Abdelmaksoud
Riyadh,saudi
Summary
Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organizational operations. Practiced in providing assorted teams with support and resources to succeed. Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work history
Operation Supervisor
GOOT RESORTS
, Saudi Arabia
2019.10 - Current
- Constantly met profitability targets by monitoring operational performance against agreed KPIs and promptly addressing areas for improvement.
- Oversaw staff planning, ensuring adequate resources and capacity to meet Prioritised demand.
- Introduced new onboarding and training procedures that helped increase productivity by 80%.
Sales Advisor
Vodafone El
Mansoura, Egypt
2017.10 - 2019.10
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
Executive Secretary of Head Manager Office
Bin Sammar Co
Buraidah, Al-Qassim Region
2015.05 - 2017.05
- Used Word-Excel-PowerPoint to prepare impactful company presentations that earned 100% positive feedback
- Organized and coordinated manager conferences involving up to 30 attendees.
- Maintained databases and filing systems to boost team efficiency.
- Filing all Documents related to consult Office , Vendors and Water Ministry .
AutoCAD Draftsman & Executive Secretary
Bin Sammar Co - Sharorah water station
, saudi arabia
2010.11 - 2015.05
- Carried out site surveys to review existing services and structure.
- Used CADD software to prepare architectural plans and construction documents behind Profiles of water pump lines from walls .
- Followed specifications and calculations to create various technical drawings.
- Save approved as built AutoCAD files about Project ( Printed & Software ) .
Sales Agent
Net @ Net
Mansoura, Egypt
2008.01 - 2010.08
- Link Representative in Delta Area
Education
Licentiate degree - Education
Tanta University
Egypt 2004.07 - 2008.07
ICDL UN Certificate -
UN Center
Egypt 2009.05 - 2009.10
AutoCAD 2007 2D -
American Systems Registrar
Egypt 2010.09 - 2010.09
Certificate in (The Secret of Success) from The Canadian training center of human development with -
Dr. Ibrahim El Fiky
Egypt 2010.07 - 2010.07
Certificate in (Job Hunting Program) -
Dr. Ibrahim El Fiky
Egypt 2010.05 - 2010.05
The Canadian training center of human development with Dr -
Dr. Ibrahim El Fiky
Egypt 2010.11 - 2010.11
Certificate in (Seven Skills for Active Communication) from The -
Ebdaa Training
Egypt 2010.04 - 2010.05
Certificate in (Communication Skills) - Sales Field
Stream Tech Training Center
Egypt 2010.04 - 2010.05
Certificates in (Presentation skills-Time Management-Setting goals) -
Nefham Center of human development
Egypt 2010.05 - 2010.06
Skills
- Ability to work Individually & in Team work
- Using Internet & Computer very good
- Problem solving skills
- Communication skills to connect perfectly with my Team
- Order management
- Customer communications and resolutions
- High-pressure environments
Interests
Hobbies:
, Reading books in English ( Stories & Poets ).
Learning Foreign Languages.
Playing Team Sports.
Languages
Arabic
Native
English
Advanced
Timeline
Operation Supervisor
GOOT RESORTS
2019.10 - Current
Sales Advisor
Vodafone El
2017.10 - 2019.10
Executive Secretary of Head Manager Office
Bin Sammar Co
2015.05 - 2017.05
The Canadian training center of human development with Dr -
Dr. Ibrahim El Fiky
2010.11 - 2010.11
AutoCAD Draftsman & Executive Secretary
Bin Sammar Co - Sharorah water station
2010.11 - 2015.05
AutoCAD 2007 2D -
American Systems Registrar
2010.09 - 2010.09
Certificate in (The Secret of Success) from The Canadian training center of human development with -
Dr. Ibrahim El Fiky
2010.07 - 2010.07
Certificate in (Job Hunting Program) -
Dr. Ibrahim El Fiky
2010.05 - 2010.05
Certificates in (Presentation skills-Time Management-Setting goals) -
Nefham Center of human development
2010.05 - 2010.06
Certificate in (Seven Skills for Active Communication) from The -
Ebdaa Training
2010.04 - 2010.05
Certificate in (Communication Skills) - Sales Field
Stream Tech Training Center
2010.04 - 2010.05
ICDL UN Certificate -
UN Center
2009.05 - 2009.10
Sales Agent
Net @ Net
2008.01 - 2010.08
Licentiate degree - Education
Tanta University
2004.07 - 2008.07