Dynamic Medical Approval Officer with extensive experience at SAICO Insurance, adept at evaluating claims and ensuring compliance. Proven problem-solver with strong attention to detail and strategic planning skills. Successfully resolved claim disputes, enhancing operational efficiency and patient satisfaction through effective communication and collaboration with healthcare providers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
•Evaluate pre-authorization and medical claims based on SAICO Insurance guidelines.
•Analyze medical reports, prescriptions, and procedures to determine policy coverage.
•Communicate with hospitals, clinics, and medical providers to verify medical necessity.
•Ensure compliance with CHI regulations and internal policies. •Resolve claim disputes by investigating discrepancies and providing justified decisions.
•Utilize claims management systems to process approvals efficiently.
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