Ahmed Ezzat Elashry

As a Regional Manager, I provide guidance and leadership to team leaders, engineers, and technicians to optimize the operational and maintenance performance of devices and infrastructure.

Key responsibilities:

• Provide clear direction and guidance to regional team leaders, engineers, and technicians.
• Foster operational excellence and drive high standards in device operation, maintenance, and infrastructure management.
• Manage technical support teams responsible for networks, computer devices, and IT infrastructure.
• Develop robust maintenance strategies for reliable infrastructure performance.
• Implement monitoring systems to track performance and identify areas for improvement.
• Foster team development through training and mentoring opportunities.
• Collaborate with stakeholders to align operational activities with their needs.
• Drive continuous improvement in operational efficiency and resource optimization.

Responsibilities:

As a Senior Systems Engineer, my role includes managing all IT devices within the Department of Education in Najran. I have extensive experience in designing, implementing, and configuring various technologies, including:

• VMware vCenter Server Appliance 6.x. (VCSA)
• VMware vSphere 4.x, 5.x, 6.x.
• Hyper-converged infrastructure (HCI)

For Microsoft products, I have expertise in designing, implementing, and configuring:

• Active Directory, AD Hybrid, DNS, DHCP, WDS, File Server, WSUS.
• Microsoft Office 365.
• Azure, Hyper-V.

I am also proficient in implementing and configuring other technologies such as:

• Sophos Firewall XG v17.5, v18: ALL Configuration & VPN, SSLVPN, Site-to-Site VPN, STAS, User Portal.
• Storage: HPE, EMC, CISCO, RAID configurations.
• Wireless Solution: Ubiquiti, Huawei.
• UNMS: Ubiquiti Network Management System.
• Video Conferencing: Lifesize, Tandberg, Aver.
• TSplus: Remote Desktop Services and Application Publishing.
• Others: HPE Blade System, CCTV, Fingerprint.

Moreover, I have expertise in various backup solutions, including:

• Veeam Backup & Replication
• Veritas Backup Exec.
• KLS Backup, Windows Image Backup.

I have successfully utilized these technologies to ensure smooth operations, enhance security, and optimize IT infrastructure within educational environments. My experience aligns with the requirements of Applicant Tracking Systems, allowing for effective screening and consideration of my qualifications.

• Efficiently oversaw diverse projects, ensuring successful implementation and completion.
• Spearheaded critical initiatives, including the future schools project, establishing technologically advanced learning environments across 39 schools.
• Played a pivotal role in multiple projects such as Project No. 5785 (supply and installation of high-quality LED screens) and Project No. 5818 (establishing a robust network infrastructure).
• Oversaw the procurement, installation, and operation of fingerprint devices to enhance security within the Department of Education and administrative buildings.
• Designed, implemented, and configured networks for the main building and its accessories within the Education sector.
• Created master servers in various locations to streamline educational affairs.
• Demonstrated a strong commitment to optimizing project costs while maintaining exceptional quality.
• Leveraged expertise to design, implement, and configure cutting-edge products within various departments and factories.

• I have served as a Test Administrator at both Prometric and VUE.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Established network specifications and analyzed workflow, access, information and security requirements.
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
• Adopted cost-effective, useful solutions to implement into current systems.