Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ahmed G. Al Otaibi

Mobile:

Summary

Responsible to conducting fire risk assessments, identifying potential hazards, and developing and implementing robust fire safety protocols and evacuation plans by following Occupational Safety and Health Administration (OSHA) & National Fire Protection Association (NFPA) rules. Responsible for creating, implementing, updating and maintaining an appropriate plan of action for the Emergency Response Team (ERT) and ensuring the organization is ready with logistical support to respond to any natural or man-made disasters via contract negations, vendor management, and warehousing operations.
Preparation of fire protection plans for fire protection management. Training of firefighting, emergency reporting (to the fire department), and evacuation. Assure the redness of fire protection equipment. setting up communication channels, inviting the appropriate people into those channels during an incident, and training team members on best practices for not only incident management, but also communication during an incident. strong background in guiding teams, managing complex projects, and achieving strategic objectives. developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Responsible for implementing emergency response plans, providing timely and accurate information, and taking necessary actions to mitigate hazards and risks and protect individuals and assets from harm.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Incident Command (IC)

Saudi Arabian Chevron Co.
2013.01 - Current
  • Supervising firefighting, evacuation and logistical support operations in cases of fires and disasters.
  • Enhanced emergency response efficiency by Strategic planning and business development in line with the best modern international practices to benefit from countries' experiences in the fields of accident management and advance sensing.
  • Developing rapid emergency response strategies.
    Promoted fire safety awareness within community by organizing and participating in public outreach events, such as open houses and safety presentations.
  • Contributed to regional disaster planning efforts, enhancing preparedness for natural disasters and other potential crises.
    Ensure equipment is safe and ready to manage incidents.
  • Coordinate the logistical resources needed to respond to incidents, including personnel, equipment, and supplies.
  • Conduct disaster preparedness planning Identify organizational resources, define roles and responsibilities, develop policies and procedures, and plan preparedness activities aimed at ensuring timely disaster preparedness and effective emergency response.
  • Maximized resource utilization by overseeing budget planning, allocation, and execution in line with organizational goals.
  • Streamlined administrative processes for increased efficiency, enabling the company to meet critical deadlines consistently.
  • Conducted thorough risk assessments to mitigate potential hazards during training exercises and operational deployments.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Analyzed intelligence reports and identified potential tactical threats.
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
  • Directed collection, organization and application of field data to enhance teams safety and operational success.

Special Call Center Operator

Kuwait Zain Company
2005.04 - 2011.02
  • Reduced average handle time while maintaining high customer satisfaction levels through efficient call resolution techniques.
  • Exceeded individual performance metrics consistently while also supporting fellow agents in achieving their targets as well.
  • Actively participated in quality assurance initiatives, ensuring consistent delivery of exceptional service across all calls handled by the team.
  • Spearheaded efforts to increase first-call resolution rates, leading to reduced wait times for customers seeking assistance.
  • Streamlined call center operations for increased efficiency through effective call routing and queue management.
  • Responded to customer calls and emails to answer questions about products and services.

Education

Diploma of Mechanical Production - Science Technology

College of Technology Studies
Kuwait
01.2005

Skills

  • Incident Command
  • Emergency Response Procedures
  • Emergency Management
  • Problem-solving abilities
  • Time Management
  • Logistics Oversight
  • Strategic Initiatives
  • Budget Planning
  • Organizational Skills
  • Supply Chain Coordination

Certification


  • NFPA 1001 Fire Fighter 1. from International College of Engineering and Management (ICEM)
  • NFPA 1001 Fire Fighter 11 from International College of Engineering and Management (ICEM)
  • NFPA 1021 Fire Officer 1 (from Crew Command). International College of Engineering and Management (ICEM)
  • NFPA 1021 Fire Officer 11 from (Watch Command). International College of Engineering and Management (ICEM)
  • NFPA 1041 Fire Service Instructor 1. from International College of Engineering and Management (ICEM)
  • H2S Awareness Training. from Saudi Arabian Chevron Inc.

Languages

Arabic
Native language
English
Proficient
C2

Timeline

Incident Command (IC)

Saudi Arabian Chevron Co.
2013.01 - Current

Special Call Center Operator

Kuwait Zain Company
2005.04 - 2011.02

Diploma of Mechanical Production - Science Technology

College of Technology Studies


  • NFPA 1001 Fire Fighter 1. from International College of Engineering and Management (ICEM)
  • NFPA 1001 Fire Fighter 11 from International College of Engineering and Management (ICEM)
  • NFPA 1021 Fire Officer 1 (from Crew Command). International College of Engineering and Management (ICEM)
  • NFPA 1021 Fire Officer 11 from (Watch Command). International College of Engineering and Management (ICEM)
  • NFPA 1041 Fire Service Instructor 1. from International College of Engineering and Management (ICEM)
  • H2S Awareness Training. from Saudi Arabian Chevron Inc.
Ahmed G. Al Otaibi