Ahmed Khalid Al-Alwani
Sales , Marketing, Customer Services , Products Specialist
Jeddah
Summary
Motivated and hardworking, with excellent background in customer care, sales control and marketing, I am looking for a position where I can implement my experience and develop the working environment using my management and interpersonal skills. Professional and reliable with a strong work ethic, I have exceptional communication and organizational skills and feel that this combined with my maturity and problem solving skills, would make me an asset to an employer looking for a senior and management staff.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Key Account Sales Executive
HEBA Fire & Safety Equip .Co. Ltd KSA
Jeddah
06.2020 - Current
- Pricing for HEBA products
- Follow up and visit client
- Make monthly sales plan and achieving report
- Analyzed key competitors to respond to competitive threats.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Products manager , Marketing supervisor
HEBA Fire & Safety Equip .Co. Ltd
Jeddah
10.2010 - Current
- Marketing Division : Safety brand product specialist in western area
- Dräger product specialist for gas detectors and breathing apparatuses
- 3M products specialist for Safety personal protection equipments
- TSI (Quest) products specialist for sound meter , heat stress and environmental measuring unit
- Pricing product
- Analyzing market and competitors
- Contact with supplier and control shipment
- Supervising for HEBA stand in western area company exhibitions
- Reviewed new opportunities to drive business strategy at planning sessions.
- Set goals and formalized policies to maximize team performance .
Customer Service Center Universal Representative,
MTN telecommunication company
Aleppo and Hama
11.2006 - 09.2010
- Supervisor Skeilbeyah service center
- Customer care trainer for new employees
- Helping customers in their problems and following up with other departments.
- Increased customer satisfaction by resolving issues.
- Head teller.
- Delegation Supervisor
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
Academic Economics Department of Banking& Finance - Banking & Finance
Aleppo University
Aleppo , Syria 09.2002 - 08.2006
Skills
Product Marketing
Product Launch
Pricing & Negotiation
Team Management
Employee Training
Sales and Marketing
Customer Service
New Business Development
Product Development
Timeline
Key Account Sales Executive
HEBA Fire & Safety Equip .Co. Ltd KSA
06.2020 - Current
Products manager , Marketing supervisor
HEBA Fire & Safety Equip .Co. Ltd
10.2010 - Current
Customer Service Center Universal Representative,
MTN telecommunication company
11.2006 - 09.2010
Academic Economics Department of Banking& Finance - Banking & Finance
Aleppo University
09.2002 - 08.2006