With a strong sense of responsibility, commitment to work, and unwavering motivation, I have acquired valuable experience and knowledge that I believe would greatly benefit your organization. Moreover, my academic achievements have equipped me with necessary skills and qualifications to excel in this field. I am confident that with my dedication and proficiency, I can make a significant contribution to the team. I would be grateful for the opportunity to discuss further how my expertise aligns with your organizations.
Overview
2
2
years of professional experience
Work history
IT InCharg
Le Meridien Al Hada hotel
Ta'if, Mecca Region
05.2022 - Current
Completed company system upgrade to increase end-user efficiency.
Closed more than 10 tickets daily
Researched cost of replacing or updating computer items and reported amounts.
Developed step-by-step instructional material to help train and support employees in company systems.
Supported development of remote working hardware and software combined solutions.
Assessed and recommended technology innovations, assisting implementation to meet business objectives.
Diagnosed, troubleshot and resolved system issues to minimise user downtime.
Improved overall network capabilities by implementing new connectivity configurations.
Designed and implemented hardware and software solutions to minimise downtime.
Maintained and performed hardware repairs on Windows, computers and devices.
Managed department budgets and regularly reviewed cost-effectiveness of IT processes.
Provided remote desktop support to 3+ users, efficiently resolving issues to minimise downtime.
System Analyst
Le Meridien Al Hada Hotel
Ta'if, Mecca Region
03.2022 - 05.2022
Working With The Active Directory & Mange The Accounts and Users
Assisting work team to provide best performance
Find The issues in The Hardware & The Property Devices
Managing Server Room ( IDF & MDF ) installing New cables(CAT6) Handling Sophos Firewall and Configuration
Education
Bachelor's degree - MIS Management information system
Taif University
Taif
2022
Skills
Troubleshooting technical issue
Hardwiring, Networking
Working With Domain (Active Directory)
Working With More Than 12 Serves
Wireless network set up
Staff assistance
Systems support
User training
Network installation
Active Directory
Local workstations
Remote access technology
Network troubleshooting
Windows Server 2008, 2016
Firewalls and endpoint security
Skilled in TCP/IP and WAN
Hardware diagnosis
Hardware upgrades
Languages
English
Advanced
Timeline
IT InCharg
Le Meridien Al Hada hotel
05.2022 - Current
System Analyst
Le Meridien Al Hada Hotel
03.2022 - 05.2022
Bachelor's degree - MIS Management information system
Multi Property Hygiene/Stewarding Manager at Le Meridien Dubai Hotel and Conference center, Le Meridien Fairway, Aloft and elements ComplexMulti Property Hygiene/Stewarding Manager at Le Meridien Dubai Hotel and Conference center, Le Meridien Fairway, Aloft and elements Complex