Etimaad Portal
Technical Office Manager with a Strong background in construction projects and Significant experience in progressive responsibility with quantifiable results in project administration and management, with excellent internal and external communication skills, both oral and written.
Led and managed technical affairs, including identifying opportunities, analyzing requirements, and developing a comprehensive strategy.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Documented strengths in building and maintaining relationships with diverse range of stakeholders.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
• Created organized filing system to manage department documents.
• Coordinated office events, seminars and meetings for staff and clients.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Negotiated and executed contracts on behalf of department.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Cultivated strong relationships with vendors and partners supporting administrative operations.
• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
• Built and managed processes for tracking and monitoring department performance.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Created reports, presentations and other materials for executive staff.
• Negotiated and executed contracts on behalf of department.
• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Built and managed processes for tracking and monitoring department performance.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.
• Provided technical support to external and internal customers.
• Conducted cost and time estimates.
• Created and finalized designs to meet project requirements.
• Created detailed reports on engineering activities and findings.
• Analyzed and interpreted customer requirements to develop engineering solutions.
• Developed high-quality plans to meet industry standards.
• Monitored and evaluated engineering performance to recommend improvements.
• Designed and implemented quality control processes to facilitate customer satisfaction.
• Assisted in developing cost-effective solutions to engineering problems.
• Conducted technical evaluations of engineering designs and test results.
• Developed comprehensive engineering documents for all projects.
• Documented and developed engineering procedures and processes.
• Implemented new strategies to reduce costs and improve efficiency of engineering team.
• Verified construction documentation to meet client requirements and vision.
• Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets.
• Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
• Monitored and optimized inventory, and reordered materials as required.
• Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
• Generated department orders and accompanying documentation.
• Drafted common document templates to reduce time spent creating documents from scratch.
• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
• Completed daily logs for management review.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Performed scheduled service work, installations, testing and repairs.
• Produced reports on success rates and remedial requirements.
• Oversaw quality assurance management and offered suggested recommendations.
• Wrote work orders, accounting for standard budgeting guidelines and operational parameters.
• Developed and implemented project plans and budgets to ensure successful execution.
• Monitored project progress, identified risks and took corrective action as needed.
• Tracked project and team member performance closely to intervene in mistakes or delays quickly.
Very Good Communication Skills
Etimaad Portal
Microsoft Office (Word, Excel, PowerPoint and Outlook)
Autodesk, AutoCAD 2D
Oracle Primavera P6
Procore Construction Software
Ms Project
Construction Management Foundations | PMI®