Summary
Overview
Work history
Skills
Languages
Accomplishments
Certification
Additional Information
Timeline
Generic
Ahmed Mohamed Mostafa Elsayed

Ahmed Mohamed Mostafa Elsayed

Riyadh Region

Summary

Sales Supervisor with strong marketing and sales background. Creates dynamic sales teams to achieve optimum performance. Shares product and merchandising knowledge to drive results. Sales Supervisor with talent for motivating and optimising team performance. Experienced recruiter and trainer. Holds [Software] reporting knowledge. Competitive Sales Supervisor with sales planning and supervision experience. Expertly handles customer complaints and concerns. Offers outstanding leadership, organisation and communication skills. Friendly Sales Supervisor with over [Number] years of experience managing sales team and achieving solid results. Skilled in providing direction, motivation and guidance to sales teams. Adept in hiring and training new employees. Knowledgeable in all legal compliance procedures. Motivated [Job Title] with [Number] years of experience. Demonstrates flexible and energetic sales style. Leads by example through cross-selling and closing tough deals. Customer-orientated, strategic-thinking sales professional with over [Number] years of experience in facilitating relationships, developing partnerships, maintaining top accounts and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Tactical team builder seeking to leverage background into [Type] role with dynamic organisation. Personable Sales Supervisor with [Number] years of experience in fast-paced retail settings. Collaborative leader and mentor. Skilled in inventory management and sales training. Highly-organised Sales Supervisor with [Number] years of experience. Leads teams to effectively to boost revenue. Strong budgeting and data analysis expertise.

Overview

7
7
years of professional experience
1
1
Certificate

Work history

Sales Supervisor

binzagr company
Riyadh, Riyadh Region
07.2020 - Current
  • Coached team members to reach and exceed weekly and monthly sales goals.
  • Analysed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
  • Organised and coordinated sales team schedules, helping staff meet company and client expectations.
  • Analysed sales and customer data with [Software], generating comprehensive sales reports to promote sound business decision-making.
  • Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
  • Managed teams and allocated resources to increase profits by [Number%].
  • Contributed to management decision-making relating to existing sales operations and business strategy.
  • Supervised operations of [Number]-person sales teams, achieving improvements in productivity rates by tackling process inefficiencies.
  • Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
  • Enhanced sales by introducing impactful employee incentive and recognition schemes.
  • Updated training materials and operational procedures to deliver consistent sales growth.
  • Monitored daily sales operations and served as informational and procedural resource to team members.
  • Audited team outputs and service delivery to achieve Quality Assurance goals.
  • Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
  • Collected customer and market feedback and reported information to company leadership.
  • Increased year-on-year sales by [Number]%, implementing strategic business growth and retention initiatives.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Analysed sales to identify top-performing products.
  • Generated company growth through market expansion and sales.
  • Carried out sales visits to current and prospective customers.
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Produced regular reports with in-depth detail of sales performance.
  • Provided trustworthy feedback and after-sales support to maximise customer lifetime value.

Sales Representative

binzagr company
Riyadh, Riyadh Region
07.2017 - 06.2020
  • Used consultative sales approach to understand and meet customer needs.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Collected and processed payments.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Presented latest merchandise to prospective buyers.
  • Helped resolve client problems quickly with superior customer service.
  • Developed new business by networking with valuable customers.
  • Built lasting relationships with clients through customer service interactions.
  • Utilised various sales techniques to develop relationships with customers and drive sales.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Adapted sales techniques to specific clients and promoted products based on individualised client needs.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.

Salesman

alkably company
Riyadh, Riyadh Region
06.2016 - 07.2017
  • Processed product returns, ensuring items were clean and resaleable.
  • Maximised sales revenue through effective upselling and cross-selling of associated products.
  • Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
  • Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
  • Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Fostered positive relationships with customers, enhancing loyalty and retention.
  • Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
  • Applied various sales techniques to steadily expand customer bases.
  • Negotiated sales details with prospective clients to secure lucrative deals.
  • Conceptualised plans to drive business development and build long-term relationships.

Skills

  • Key Performance Indicator monitoring
  • Proven sales techniques
  • Sales strategies
  • Inventory oversight
  • Mentoring and coaching
  • Product knowledge
  • Visual merchandising standards
  • Budget and report writing
  • Product and service expertise
  • Performance evaluation
  • Managerial decision-making
  • Rota management
  • Excel proficiency
  • Data analysis
  • Sales data analysis
  • Sage expertise

Languages

Arabic
Fluent

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Additional Information

Work and experience on the program sap and sfa team

Timeline

Sales Supervisor

binzagr company
07.2020 - Current

Sales Representative

binzagr company
07.2017 - 06.2020

Salesman

alkably company
06.2016 - 07.2017

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Ahmed Mohamed Mostafa Elsayed