Ahmed Saad ELSHERBINY

• Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
• Communicated project plans and progress to key stakeholders and project contributors.
• Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
• Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
• Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
• Updated customers and senior leaders on progress and roadblocks.
• Partnered with project team members to identify and quickly address problems.
• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Accomplished client goals by providing quality technical projects.
• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
• Managed 5 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
• Managed design and manufacturing teams to build proprietary process equipment within aggressive cost and time constraints.
• Formulated integration system process flows, business process model and notation (BPMN) plans and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
• Maintained project schedules by managing timelines and making proactive adjustments.
• Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
• Built and utilized reporting systems to keep customers and management in loop with latest information.
• Analyzed projects to determine resource requirements and procured necessary equipment and software.
• Managed minimum of [25] projects each year while maintaining adherence to budget, schedule and scope requirements.
• Managed program and provider separations during corporate split.

• Developed suggestions for technical process improvements to optimize resources.
• Liaised between business and technology units to manage delivery schedules for applications.
• Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
• Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
• Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
• Recruited and trained IT team members.
• Presented proposals to customers at industry events, such as conferences and trade shows.
• Collaborated with bid project team to assemble proposals and produce customer-facing materials.
• Analyzed proposals to verify correct project scale while assessing and defining quoted profit targets.
• Liaised with suppliers and third-party service vendors to maintain accurate, up-to-date pricing list for sourced components.
• Coordinated with third-party stakeholders to draft multi-provider bids and proposals.
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
• Wrote work orders, accounting for standard budgeting guidelines and operational parameters.
• Analyzed contractor productivity for [Type] decommissioning operations.

• Collaborated with team members to achieve target results.
• Worked with customers to understand needs and provide excellent service.
• Used coordination and planning skills to achieve results according to schedule.
• Resolved problems, improved operations and provided exceptional service.
• Increased customer satisfaction by resolving issues.
• Created plans and communicated deadlines to complete projects on time.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Led projects and analyzed data to identify opportunities for improvement.
• Onboarded new temps by entering employee information into systems.

• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Participated in team-building activities to enhance working relationships.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked with customers to understand needs and provide excellent service.

· Sales support , technical meeting with the client, presentation

· CCTV network bandwidth and storage calculation.

· Design the integration systems solution between Fire Alarm ,BMS and security Systems.

· Plan and develop systems and procedures to improve the operating quality and efficiency of the department

· Monitor and control engineering works related to tender, design, execution and handing over through efficient communications with responsible team leaders

· Cost Reductions & Process improvement projects

· Proven Track record: projects on-time, within budget and meeting objectives

· Prioritizes and allocates available division resources; reviews and evaluates program and service delivery, makes recommendations for improvement and ensures maximum effective service provision.

· Direct staff in the development, analysis, and preparation of reports.

· Supervise staff in accordance with company policies and procedures.

· Conduct interviews, hire new staff, and provide employee orientation.

· Coach and provide career development advice to staff.

· Establish employee goals and conduct employee performance reviews.

· Responsible for staff scheduling to include: work assignments/rotations, employee training, new employee vacations, employee breaks, overtime assignment. back-up for absent employees, and shift rotations.

· Assist staff to resolve complex or out of policy operation problems.

· Schedule and conduct department meetings.

· Responsible to meet department productivity and quality goals.

· Communicate with Supervisors, Managers, and Vice Presidents on Department operations.

· Review marketing penetration techniques, define market target in collaboration with marketing & Sales department.

· Experienced in running Project Meetings (Kickoff. Status Meetings (Internal/Client)

· Highly effective in leading teams and driven for performance. Leader and Team player.

· Budget and expense control (Project P&L) experience with multi-million $$$ projects

· Client and Executive Facing, Account Servicing and managing SLAs & OLAs • Best Practice contributor and PMO participating member

· Strong written and verbal communication skills to all Stakeholders on a timely basis

· Detail oriented and analytical, experienced in requirements gathering

· Highly motivated and success driven on independent and team assignments

We success to be first HIS certified program partner in Middle East

· Work in Engineering Team as security solution designer (presales engineer), this team responsible for design the solution for the security system’s projects (CCTV system,

· Access control, Intrusion System, Integration Systems and IPTV systems) testing and Commissioning of Physical security projects

Collaborated with bid project team to assemble proposals and produce customer-facing materials.

• Presented proposals to customers at industry events, such as conferences and trade shows.
• Translated client requirements into documentation for product management teams, producing necessary ephemera.
• Formed strong bonds with customers' on-site technical staff to foster trust and retain business relationships.

• Executed troubleshooting and server support in both in-person and remote situations.
• Performed scheduled service work, installations, testing and repairs.
• Provided technical support in both on-site and telephone consultations.
• Provided secondary training to personnel struggling with technological tools and systems.

· work in Datacenter and Pre-staging team as System Engineer, I have worked in many site’s such as:-

· * Ministry of Interior / Administration Buildings in Jeddah CCTV, IPTV, Fire, access, IP Public Address System and Integration system’s between all systems).

· * Ministry of Interior / Administration Buildings in Abha, Qassaim.(CCTV, IPTV, Fire, access, IP Public Address System and Integration system’s).

· * King Abdul Aziz Endowment Project (CCTV system, Fire and access).

· * Ministry of Interior Phase 2 / Administration Buildings in Jeddah & Riyad CCTV, IPTV, Fire, access, IP Public Address System and Integration system’s between all systems).

· * Royal palace (CCTV System, Domain controller and Active Directory).

· *General Authority of Civil Aviation(install FlIR camera’s to detect H1N1 cases).

· * Hajj Terminal – King Abdul Aziz (IP CCTV, Flight Information Display System, Fire Alarm & Detection System , IP Master Clock System and IP Access Control System).

· * Royal Palace, Thowal, Saudi Arabia (Data Center Design, Fire Alarm system ).