AHSAN ABDUL HAFEEZ
Al Madinah
Summary
Bilingual Branch Manager skilled at motivating diverse staff to meet customer needs. Hard-working and dedicated with strong planning, project management and leadership abilities.
Overview
10
10
years of professional experience
Work History
Branch Operations Manager
GFSxpress
07.2024 - Current
- Trained employees on proper procedures and strategies to improve productivity.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Plan and coordinate the transportation of goods and materials from suppliers to customers.
- Develop and maintain delivery schedules and routes to ensure efficient and timely delivery.
- Monitor inventory levels and make adjustments to logistics plans as needed.
- Track and report on shipment status and delivery performance.
Branch Operations Manager
Gfsxpress
07.2023 - 07.2024
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
- Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.
- Trained employees on proper procedures and strategies to improve productivity.
Warehouse and Logistics Manager
IMile Saudi Logistic Services
11.2018 - 06.2023
- Duties and Responsibilities:
- Responsible for supervising the receiving,warehousing and shipping of product in a manner consistent with branch service and cost objectives
- Provide coaching and mentoring of associates and actively develop associates for future career opportunities
- Managed all functions of the warehouse and logistics processes (receiving,shipping,deliveries) data collection and analysis for KPI's
- Designed warehouse floor plan and introduced storage
- Responsible for entire operation for the branch and leading day to day tasks
- Confer with department supervisors to coordinate warehouse activities (shift,deliveries) etc.
Inventory Management Specialist
IMile Saudi Logistic Services
04.2017 - 11.2018
- Managed Inbound and Outbound orders between multiple warehouses
- Duties include but not limited to overseeing all deliveries outgoing as well as incoming
- Control and monitor all inventory and devise new processes for maintaining inventory levels
- Complied and maintained records of quantity, type and value of materials
- Investigated and used concepts and training knowledge to resolve inventory issue's
- Conducted follow-up quality assurance by examining work produced by inventory teams to insure accuracy.
Logistic Supervisor
Toshiba Co
05.2015 - 12.2015
- Responsibilities:
- Developed and executed strategy for logistics and inventory management
- Worked to advance a positive supply chain and powerful logistics network
- Solving the upload and download data transactions from Hand Held
- Maintaining the inventory up to date
- Ensured compliance with international rules and regulations
- Managed strategic resources to esnure cost effective procedures
- Established direction while maintaining positive communication with all employee's.
Education
Masters of Science - Information Technology
Binary University Of Management & Entrepreneurship
2019
Bachelors of Science - Information Technology
Binary University Of Management & Entrepreneurship
2017
Intermediate -
Dar Ul Hijra Intl College
2011
Matric -
Federal Board
2009
Skills
- Knowledge Of Transportation & Warehouse Operations
- Administrative Skills
- Employee Communication & Management
- Vendor Management
- Relationship Building
- Multi Language Communication
- Data Analysis
- MS Office
- Great ability to sort, check, count and verify numbers
- Data entry and Word processing skills
- Strong Records maintenance skills
- Ability to handle situation and work under pressure, maintaining standards and meeting deadlines
- Self-motivated in accepting responsibilities and solving problems
Languages
Urdu
Native language
English
Proficient
C2
Arabic
Proficient
C2
Timeline
Branch Operations Manager
GFSxpress
07.2024 - Current
Branch Operations Manager
Gfsxpress
07.2023 - 07.2024
Warehouse and Logistics Manager
IMile Saudi Logistic Services
11.2018 - 06.2023
Inventory Management Specialist
IMile Saudi Logistic Services
04.2017 - 11.2018
Logistic Supervisor
Toshiba Co
05.2015 - 12.2015
Bachelors of Science - Information Technology
Binary University Of Management & Entrepreneurship
Intermediate -
Dar Ul Hijra Intl College
Matric -
Federal Board
Masters of Science - Information Technology
Binary University Of Management & Entrepreneurship
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