Ahsan Rasool
E-commerce Operations Supervisor Retail
Jeddah,Saudi Arabia
Summary
Agile Fulfillment Supervisor with success maintaining shipping and receiving department and safeguarding warehouse operations and contents by establishing and monitoring security procedures and protocols. Adept at conducting inventorying duties, maintaining warehouse and handling all distribution operations by initiating, coordinating and enforcing personnel policies and procedures.
Overview
3
3
Languages
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Fulfillment Supervisor
Majid Al-Futtaim Carrefour Saudi Arabia
Jeddah, Saudi Arabia
09.2018 - Current
- 005Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of strong team.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day
Data Entry Clerk
Tejoury Ltd
Riyadh, Saudi Arabia
05.2016 - 06.2018
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Entered data into system according to formatting standards.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Identified data entry errors and reported to necessary departments.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
Education
Bachelor of Arts - Political Science
Shah Abdul Latif University
Sindh Pakistan 08.2009 - 08.2011
Master of Arts - English Literature
Shah Abdul Latif University
Sindh Pakistan 09.2011 - 08.2013
Skills
Order execution
Staff Scheduling
Correct labeling
Shipping and receiving
Staff supervision
Warehouse Logistics
Staff Management
Order picking and processing
Safety and compliance
Supervision
Customer service
Timeline
Fulfillment Supervisor
Majid Al-Futtaim Carrefour Saudi Arabia
09.2018 - Current
Data Entry Clerk
Tejoury Ltd
05.2016 - 06.2018
Master of Arts - English Literature
Shah Abdul Latif University
09.2011 - 08.2013
Bachelor of Arts - Political Science
Shah Abdul Latif University
08.2009 - 08.2011