Ailaine Flores
Administrative Secretary
Lingayen, Pangasinan
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Administrative Secretary
Diet Watchers (Al Mawarid Agency)
Al Thumamah Road, Riyadh City
2020.09 - Current
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Conducted research to assist with routine tasks and special projects.
- Created and updated records and files to maintain document compliance.
- Handles and coordinates all real estate properties (international) of the CEO/Owner.
- Responsible in flight and hotel bookings of all our employees.
- Sending Daily Sales report from all our branches to the Centers Manager & Operations Manager.
- Assisting our HR Department in all daily tasks.
- Handles all personal flight & hotel bookings of our CEO.
- Managed Operations Manager itinerary and appointments and streamlined scheduling procedures.
- Communicated with Manpower Agencies via phone and email to recruit staffs in Philippines, India, Nepal , Egypt.
- Used Diet Watchers Software to prepare various correspondence, reports and other written material.
Management Coordinator/ Secretary of the GM
Royal Catering Service LLC.
Riyadh City
2018.10 - 2020.05
- Assisting our HR Department in all daily tasks.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Monitored front areas so that questions could be promptly addressed.
- Managed General Manager itinerary and appointments and streamlined scheduling procedures.
- Kept high average of performance evaluations.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Admin Staff
Trident Hydrojetting Philippine Inc.
Olongapo City, Zambales
2016.07 - 2018.09
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Edited documents to improve accuracy of language, flow and readability.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Assist HR Officer to booked airfare, hotel and ground transportation to coordinate office travel.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maximized clerical staff productivity by reorganizing training program and effectively supervising more than 70 employees.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Bachelor of Science - Business Administration
Pangasinan State University
Alvear St. Lingayen , Pangasinan , Philippines 2022.06 - 2022.06
Skills
- Scheduling
Additional Information
IELTS
British Council Riyadh Saudi Arabia
Band Score = 7.5
CEFR Level=CI
Sex: Female
Date of Birth: December 8, 1995
Nationality: Filipino
Passport Number: P6579627B
Certification
- ISO 9001:2015 - Effective Performance Integral Consultancy-EPIC
Timeline
Bachelor of Science - Business Administration
Pangasinan State University
2022.06 - 2022.06
Administrative Secretary
Diet Watchers (Al Mawarid Agency)
2020.09 - Current
- ISO 9001:2015 - Effective Performance Integral Consultancy-EPIC
2019-05
- Internal Auditor ISO 9001:2015 - Effective Performance Integral Consultancy-EPIC
2019-05
- Internal Auditor ISO 22000:2018 - Effective Performance Integral Consultancy-EPIC
2019-05
Management Coordinator/ Secretary of the GM
Royal Catering Service LLC.
2018.10 - 2020.05
Admin Staff
Trident Hydrojetting Philippine Inc.
2016.07 - 2018.09
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