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Dedicated Residential Care Worker at Willowglen Academy, skilled in compassionate care and youth engagement. Successfully implemented individualized care plans, enhancing client independence and well-being. Proven ability to collaborate effectively with teams while maintaining a safe environment. Strong problem-solving skills and attention to detail ensure high-quality support for residents.

Motivated and detail-oriented professional with strong customer service and administrative support experience. Skilled in conducting interviews, gathering and organizing information, maintaining accurate documentation, and communicating clearly with individuals from diverse backgrounds. Comfortable using computer systems, databases, and web-based applications to research and verify information. Demonstrates empathy, professionalism, and sound judgment when handling sensitive information. Eager to apply strong organizational and communication skills in an Eligibility Technician role and successfully complete induction training.

Dedicated Residential Care Worker with a strong focus on client advocacy, compassionate care, and excellent communication. Proven ability to implement individualized care plans and enhance resident engagement through recreational activities.

Accomplished Residential Care Worker from IDS, adept in patient care and crisis intervention, enhanced resident safety by conducting regular assessments. Skilled in compassionate care and vital signs monitoring, significantly improved patient engagement and support. Leveraging teamwork and problem-solving abilities, I fostered a positive living environment, contributing to a noticeable increase in patient well-being. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Accommodating Residential Care Worker with more than ten years of hands-on experience in health-related care giving and daily living assistance. Recognized for encouraging residents to live life independently by engaging in activities and dialogue. CPR and First Aid certified. Patient-focused RCW with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

I am an organized and dependable candidate for the role of Housing Support Officer. In my current employment I have proved to be consistent in managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals. I wish to embark on a new career path that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I regularly work with young people in crisis situations and provide them, and those affected directly by their behaviours with a strong, confident and supportive service
As level three in residential care I effectively run the shifts that I am rostered, managing four to five young people and the level two on shift. Running the shift requires prioritising of workloads, monitoring of environment, support of staff and young people, mentoring and being prepared for any crisis that may occur.
I work closely with Aboriginal Practice Leaders to provide holistic cultural support to Indigenous young people whether residing on or off country. I have provided strong advocacy for both Indegenous and African young people in our facility. I am also the proud mother of three Ethiopian born children (now adults) and as such am acutely aware of cultural differences that exist in society.
I have strong written and verbal communication skills developed throughout my working career and am keenly aware of the need to be objective and concise in my communications and to provide the required level of confidentiality required by departmental requirements.
As the role I am seeking is in a different field to my current experience I am enthusiastic to learn and develop my practice to become a proficient, supportive leader within the organisation as I have done in my current role.
In summary I have spent 16 years in frontline crisis intervention within the Department of Communities and I believe through this experience I have become a detail-oriented team player with strong organizational skills. I highly capable of handling multiple tasks simultaneously with a high degree of empathy, professionalism and accuracy.

Ailyn Geronimo

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Residential Care Worker

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Certificate 3 in Aged Care

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Residential Care Worker

Certificate 3 in Aged Care

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