Experienced leader with over 25 years of professional experience in multinational Companies, harnessing a high level of business acumen, performance analysis and strategic vision implementation with proven ability to multitask in stressful environments, all while lowering costs and driving growth with a record of motivating, mobilizing, and coaching 1000+ employees.
Approachable, trustworthy, and charismatic leadership that excels in building and engaging high-performing leadership teams and synergistic cultures focused on inclusion, innovation, and market leadership.
Overview
25
25
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Chief Operating Officer
Motor Vehicle Periodic Inspection
Riyadh
01.2020 - Current
Lead company's internal operational teams including designating roles of Operation, Technical, Maintenance and Repair , company’s fleet, warehouse, Facility Management Department, assigning objectives, Strategic Planning, Budgeting, Forecasting, monitoring and evaluating results and reports to deliver the cost, quality, service, and reliability results set out in the annual Company's Capability plan.
Take responsibility and initiative in smooth running of all business operations.
Increased efficiency by 5%, sales by 15% and reduced waste by 15%.
Increased company shares market by 15%.
Took the Company to closed IPO with the team.
Introduced new state of the art technology in the PTI to eliminate human errors.
Create, implement and executed department strategic plan, which complies with and enhances the company-wide strategic plan and business plan.
Monitor department performance against the set performance goals to ensure that progress is being made.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Refined organizational structure to consolidate, streamline, and delineate necessary functions.
Establish operational processes/ process improvement.
Provide effective team and project management duties, including overseeing project completion timelines, monitoring project costs, and ensuring client needs are met.
Continuously reshape department best practices to provide highest client satisfaction.
Liaise with other departments, including finance and marketing, to ensure operations budgets and proper advertisements, which meet department goals and attract clients.
Maintain strong relationships with any third parties (vendors, financial institutions, suppliers) the department works with regularly to ensure smooth procurement and delivery of products and services.
Drive sales and business goals.
Provide outstanding leadership to team members, including opportunities for coaching and development, to maximize work output and work quality.
Identify patterns and problem areas, and implement effective solutions to increase efficiency.
Report regularly to Managing Director with completed on-budget and on-time projects and project outcomes.
Evaluate, review and monitor the efficiency of business policies and procedures.
Maintain strong relationships with clients to drive sales and network with new clients.
Technical and Operation Director
Jordan Express Tourist Transportation Company JETT
Amman
01.2011 - 01.2020
Implemented smart fleet management system
Expanded the company's route network by 10%, increased profit and reduced overall spending
Increased customer satisfaction by 4%
Lead company's internal operational teams including designating roles of Engineering, QC/QA, fuel station, (Fleet and Building Maintenance and Repairs), Transport Operations, assigning objectives, Strategic Planning, Budgeting, Forecasting, monitoring, evaluating results and reports to deliver the cost, quality, service, and reliability results set out in the annual Company's Capability plan
Monitor department performance against performance goals to ensure that progress is being made
Set up operational and / or performance goals for each department, which are aggressive, achievable and tied to long-term goals
Establish operational processes/ process improvement
Develops and administers maintenance schedules and programs to meet established objectives relative to the repair, inspection, testing and servicing of the buses, other automotive vehicles and related equipment
Developing and managing a comprehensive asset utilization plan
Plans, directs, evaluates and schedules all vehicle maintenance operations, programs, quality assurance and warranty administration of revenue vehicles, activities and personnel
Oversees maintenance of all buses, Trucks and Buildings
Directs revenue vehicle cleaning programs and insure proper cleaning of vehicles for patron use
Developing and executing an annual fleet financial plan
Executing fuel conservation plan to reduce fuel usage and improve overall MPG
Oversees the procurement of equipment, rolling stock and licensing departments
Implement training, safety and labor relations activities of the Bus Maintenance Organization and performs other duties as assigned
Managing all regulatory compliance (GAM, PTRC, and other Government sectors)
Building a specific strategic plan to drive Fleet performance.
Engineering Director
Comprehensive Multiple Transport Co
Amman
01.2009 - 10.2010
Leading the CMTC Transport Fleet Team to deliver the cost, quality, service, and reliability results set out in the annual Fleet Capability plan
Building a specific strategic plan to drive Fleet performance
Develops and administers maintenance schedules and programs to meet established objectives relative to the repair, inspection, testing and servicing the buses, other automotive vehicles and related equipment
Developing and managing a comprehensive asset utilization plan
Plans, directs, evaluates and schedules vehicle maintenance operations, programs, quality assurance and warranty administration of revenue vehicles, activities and personnel
Oversees maintenance of all of buses
Directs revenue vehicle cleaning programs and insure proper cleaning of vehicles for patron use
Developing and executing an annual fleet financial plan
Executing fuel conservation plan to reduce fuel usage and improve overall MPG
Managing all regulatory compliance (GAM, PTRC, and other Government sectors)
Oversees the procurement of equipment, rolling stock and licensing departments
Implement training, safety and labor relations activities of the Bus Maintenance Organization and performs other duties as assigned.
Technical Manager
TRW Automotive U.S. LLC
Lebanon
11.2001 - 07.2008
Supervised employees, worked closely with other supervisors, leads, and production personnel to collaborate experience and knowledge in order to improve processes
Developed, evaluated and improved the maintenance process using knowledge of maintenance scheduling, materials and parts, tooling and production equipment capabilities, assembly methods and quality control standards
Typical duties involve evaluating and solving problems as they occur, and recommending and implementing improvements as needed
Oversee operations to assure compliance with established quality standards
Worked in cooperation with others to develop specific equipment and tooling concepts
Submitted drawings for machining, fabrication of equipment and tooling designs
Applied statistical methods to estimate future manufacturing requirements
Inspired and motivated production employees' behavior toward continuous improvement activities
Reduced waste, lead time, inventory, and material handling to ultimately increase efficiency in the overall value stream
Minimized labor cost, machines down time and increased production rate.
Technical Manager
Fine Hygienic Paper Co
Amman
10.2000 - 10.2001
Supervised employees
Led the technical activities for the Company including planning, budgeting and operations for the maintenance and the service center
Provided guidance and direction to staff in design, maintenance, inspection, sorting, and inventory control
Responsible for all processing equipment, including mini-mills, mechanical design, and maintenance
Worked closely with Director of Manufacturing, and staff to institute improvements through designing, sorting parts and building manufacturing support equipment
Worked closely with the other Senior Managers of the Company to identify, develop and qualify suppliers of mechanical parts, faceting services, and all tools, machines, intellectual property, and other supplies required by the company in the manufacturing process
Managed services provided by sub contract vendors with rigorous quality control guidelines
Identified and implements solutions, worked closely with the other Senior Managers of the company to maximize yields, and to develop, implement and monitor continuous quality improvement programs and the overall efficiency and effectiveness of the manufacturing processes
Handled all safety needs for the Company, including compliance with regulations
Served on company-wide project teams and performs such other responsibilities as may be assigned by the President or Board of Directors from time to time
Handled all of the facilities needs for the company, including up fit and technical renovations minimized labor cost, machines down time and increased production rate.
Fleet and Service Manager
Fine Hygienic Paper Co
Amman
02.1998 - 10.2001
Supervised employees
Oversee the operation of the fleet (over 300 trucks and cars, S
I
And C
I
Engines) and made sure it is running to the highest standards to insure quality service
Developed maintenance schedules, upgraded the service center and the parts department
Refurbished all the vehicles to stander, provided technical support and troubleshooting to employees
Organized the center to ISO standards and safety standards
Worked closely with the director and other manager to achieve high quality service and product
Minimized labor cost, down time and increased production
Obtained and achieved the quality assurances certificate for the service center.
Owner Manager
Hi Tech Auto Service Center
Calumet City
12.1995 - 11.1997
Managed the center, kept records and inventory accounting.
Service Manager
General Motors Overseas Authorized Agency
Amman
05.1994 - 11.1995
Supervised employees
Investigated all warranty problems
Upgraded the service center and the interior structure
Developed maintenance schedule and service plans, upgraded the service center and the parts department
Provided technical support and troubleshooting to employees
Organized the center to ISO standards and safety standards
Worked closely with the director and other manager to achieve a high quality service
Minimized operation cost, maximized income and employee's efficiency.
Maintenance Engineer
6858 Inc
Chicago
01.1987 - 12.1990
Responsible for maintaining all compressors, heating and A/C units.
Education
Bachelor of Science - Mechanical Engineering
The University of Illinois At Chicago
Chicago, IL.
09.1993 - 05.1993
Skills
Strong verbal communicationundefined
Affiliations
Project Management Professional.
Member of Project Management Institute.
Yellow Belt in Lean 6 Sigma.
Land Fleet Management and Operations.
Member of the American Society of Engineers.
Designed rotary valves for S. I. Engines as a senior project at the University of Illinois at Chicago.
Member of the Arab Union of Land Transport (AULT).
Accomplishments
Supervised team of 900 staff members.
Achieved Result by completing process re-engineering of the vehicle periodic inspection with accuracy and efficiency.
Collaborated with team of 6 in the development of 8 vehicle inspection centers .
Increased inspection efficiency by 6%.
Increased vehicle inspection rate by 20% for 2021.
Expanded company network by 15%.
Worked closely with Human Resources Department to increase Saudi nationals to From 28% to 50% in 2021 and aiming to 100% in 2024.
Certification
PMP
Interests
Soccer
Hours back riding
Timeline
PMP
02-2022
Chief Operating Officer
Motor Vehicle Periodic Inspection
01.2020 - Current
Technical and Operation Director
Jordan Express Tourist Transportation Company JETT