Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Aisha Guluma Kasujja

Aisha Guluma Kasujja

Hospitality
Kampala

Summary

Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.

Reliable employee seeking hospitality position. Offering excellent communication and good judgment.

Dedicated alqathamia professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced hospitality with over 2 years of experience in alqathamia. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hospitality position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Hospitality Team Member

Alqathamia Recruitment Agency
Jeddah
03.2021 - Current
  • Collaborated with various team members to meet guests' requests.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.
  • Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.

Education

S6 Certificate - Learning Sciences

Comprehensive College Kitetikka
Kitetikka Gayaza
01.2008 - 11.2013

Skills

[Language] fluency

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Accomplishments

  • Documented and resolved misunderstanding which led to becoming their leader .
  • Collaborated with team of 10 in the development of employees reconciliation team.

Timeline

Hospitality Team Member

Alqathamia Recruitment Agency
03.2021 - Current

S6 Certificate - Learning Sciences

Comprehensive College Kitetikka
01.2008 - 11.2013
Aisha Guluma KasujjaHospitality