Aisha Al-kaabi

• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Consulted customers to boost product sales and services.
• Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
• Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
• Increased customer satisfaction with personalized banking solutions, tailoring services to meet individual financial goals.
• Conducted regular financial reviews and audits, identifying and resolving discrepancies promptly.
• Coordinated with IT department to enhance cybersecurity measures, protecting customer data and transactions.

Assign tasks and set deadlines.- Oversee daily sales operations.- Monitor team performance and provide team performance reports.

Currently studying cyper security diploma