Ajaz Khan
Sales Representative
Muzaffarabad
Summary
To achieve a distinguished position in a reputable organization by utilizing my skills and knowledge gained through academic background and work experience. Enjoy being part of, as well as, leading a successful and productive team. Able to work well on own initiative and can demonstrate the high levels of motivation required to meet the tightest deadlines.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
13
13
Certifications
3
3
Languages
Work History
Sales Representative Team Leader
So Kamal
Muzaffarabad
06.2018 - 06.2020
- Fostered vital customer relationships to generate $[Amount] in sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Assistant Store Manager
LaLa Textile PVT Ltd.
Muzaffarabad
03.2016 - 02.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Retail Sales Representative
Atteraction By Kamal
Muzaffarabad
02.2015 - 02.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Answered customer questions and helped find specific items.
- Welcomed customers and provided assistance in locating and purchasing products.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Generated brand awareness and positive product impressions to increase sales.
- Issued receipts and processed refunds, credits or exchanges.
- Answered questions about store policies and addressed customer concerns.
Education
Diploma Of Associate Engineering - Civil Technology
Khyber Pakhtunkhwa Board Of Technical Education
Khyber Pakhtunkhwa Pakistan 05.2015 - 03.2017
High School Diploma -
Azad Jamu & Kashmir Board Of Intermediate & Second
Mirpur Azad Kashmir Pakistan 03.2010 - 03.2012
Skills
Lead prospecting
Customer Relations
Client Service
Sales expertise
Interpersonal communication skills
Problem solving strength
Retention strategies
Certification
Qualifications
Timeline
Sales Representative Team Leader
So Kamal
06.2018 - 06.2020
Assistant Store Manager
LaLa Textile PVT Ltd.
03.2016 - 02.2018
Diploma Of Associate Engineering - Civil Technology
Khyber Pakhtunkhwa Board Of Technical Education
05.2015 - 03.2017
Retail Sales Representative
Atteraction By Kamal
02.2015 - 02.2016
High School Diploma -
Azad Jamu & Kashmir Board Of Intermediate & Second
03.2010 - 03.2012