Professional maintenance leader with deep expertise in equipment upkeep and facility management. Proven ability to drive team collaboration and deliver consistent, high-quality results. Skilled in troubleshooting, preventive maintenance, and safety protocols, with strong adaptability to changing needs and priorities. Known for reliability and fostering productive work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Team Lead
Catrion (Formerly Saudi Airlines Catering Company)
09.2022 - Current
Served as a team lead in facility management for catrion campus as well as the NEOM and ma'aden projects in saudi arabia
Improved overall facility safety with regular inspections and hazard identification initiatives.
Managed a team of contracted technicians responsible for kitchen facility operation and accomodation
Served as a permit reciever for catrion under ma'aden projects
Optimized inventory management, ensuring the availability of necessary parts while reducing overall stock levels to minimize holding costs.
Developed strong vendor relationships for cost-effective procurement of parts and services.
Generated and completed work orders for repairs, maintenance, and component replacement.
Troubleshot and repaired conveyors, pneumatic systems
Increased team productivity, managing schedules and delegating tasks to appropriate personnel.
Cooperated closely with other departments in support of cross-functional projects aimed at improving overall company efficiency.
Eliminated unnecessary expenditures by conducting routine audits of contracts, invoices, and service agreements pertaining to maintenance-related activities within the organization.
Enhanced equipment reliability through thorough diagnosis and troubleshooting of mechanical issues.
Maintained detailed knowledge of industry best practices, staying current on emerging technologies and their potential applications within the facility.
Reduced equipment downtime by developing a comprehensive preventive maintenance program.
Achieved streamlined maintenance processes by implementing an efficient work order system.
Guaranteed customer satisfaction, addressing concerns promptly and professionally at all times.
Managed emergency repairs efficiently, minimizing disruptions to daily operations.
Supervised employee performance, preventive maintenance, and safety.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Kitchen and Laundary Equipment Technician
MACC
10.2021 - 09.2022
Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
Troubleshot equipment failures and remedied problems to restore functionality.
Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
Maintained documentation of equipment maintenance tasks, new installations, and repair procedures.
Service engineer/sales - north eastern region
Washmatic India Pvt Ltd
10.2019 - 10.2021
Catered comprehensive B2B quotations for Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC).
Installed, configured and tested equipment on specialized platforms.
Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
Boosted service quality by continually updating technical knowledge and staying current with industry trends.
Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
Developed strong relationships with vendors, negotiating favorable terms for equipment purchases and service contracts.
Performed troubleshooting and repair for complex electrical equipment.
Investigated and corrected mechanical problems with machinery.
Service engineer
Microtex Energy Pvt Ltd
12.2016 - 10.2019
Expertly diagnose and resolve complex technical issues at customer sites.
Conduct rigorous product testing to ensure compliance with functional specifications and recommend enhancements.
Represent the company as a technical expert, showcasing product features at annual fairs.
Effectively delegate tasks and provide constructive feedback to team members.
Ensure strict adherence to contractual obligations and client expectations.
Maintain clear communication with management, supervisors, and team members.
Analyze technical schematics to provide accurate material and cost estimations.
Provide comprehensive support in product installation and commissioning.
Author detailed technical manuals and validate documentation for accuracy.
Generate on-site installation blueprints for product modifications.
Assist senior engineers in technical analysis and project improvement initiatives.
Develop innovative techniques to tailor products to customer specifications.
Address technical inquiries promptly and meet challenging project deadlines.
Engineer trainee - chassis and pedal
Hwashin Automotive India (P) Ltd, ITS 16949 Certified Company by TUV
06.2015 - 05.2016
Spearheaded Process and Final Quality Control within the Chassis and Pedal Assembly division, ensuring adherence to quality standards.
Conducted thorough analysis of in-process rejections, customer returns, and complaints, implementing corrective and preventive measures to enhance productivity.
Drove process optimization initiatives through Kaizen in collaboration with cross-functional teams.
Maintained production process in strict compliance with Control Plans and Process Flow Charts.
Played a key role in New Product Development, establishing innovative inspection methodologies.
Compiled and presented detailed monthly reports on Parts Per Million (PPM) and overall product quality.
Performed monthly layout inspections, guaranteeing seamless handovers to customers.
Managed the Production Part Approval Process (PPAP) audit and approval procedures with precision.
Actively contributed to Design Failure Mode and Effects Analysis (DFMEA) and Process Failure Mode and Effects Analysis (PFMEA), providing critical drawing feedback to R&D teams.
Assured reliability and durability of supplier components through meticulous evaluation and approval.
Implemented Horizontal Deployment of learnings to standardize quality improvements across processes.
Efficiently resolved customer complaints by overseeing specific part issues and endorsing supplier drawings.
Validated test and inspection reports, ensuring rigorous inspection and audit adherence to PPAP standards.
Instituted preventive actions to address principal quality concerns, fostering continuous improvement.
Gathered and analyzed quality data, delivering insightful feedback for strategic quality enhancements.
Authorized to halt production lines in the event of quality issues, coordinating with the Production Head for prompt resolution.
Consulted with customers on quality-related challenges, facilitating modifications and confirming solutions.
Education
Bachelor of Engineering - Mechanical Engineering
COIMBATORE
04-2015
Diploma - Mechanical Engineering
Pavai Varam Polytechnic College
Namakkal
03-2012
HSC -
Azhikode Higher Secondary School
Kannur
01.2009
SSLC -
Chovva Higher Secondary School
Kannur
01.2007
Skills
Oversight of maintenance operations
Team management
Permit application management
Work order management
Spare parts management
KPI analysis
Routine fabric inspection
Asset portfolio management
LANGUAGES
English
Hindi
Arabic
Certification
AUTOCAD
PRO-E
Timeline
Maintenance Team Lead
Catrion (Formerly Saudi Airlines Catering Company)
09.2022 - Current
Kitchen and Laundary Equipment Technician
MACC
10.2021 - 09.2022
Service engineer/sales - north eastern region
Washmatic India Pvt Ltd
10.2019 - 10.2021
Service engineer
Microtex Energy Pvt Ltd
12.2016 - 10.2019
Engineer trainee - chassis and pedal
Hwashin Automotive India (P) Ltd, ITS 16949 Certified Company by TUV
Hygiene & Food Safety Specialist Trainee at Saudi Airlines Catrion Catering Holding CompanyHygiene & Food Safety Specialist Trainee at Saudi Airlines Catrion Catering Holding Company