Akib Javed Khan
Jeddah
Summary
Strategic Branch Sales Manager – Logistics with expertise in driving sales growth and enhancing operational efficiency. Led initiatives to develop new business, retain key accounts, and improve service quality. Managed cross-functional teams to monitor KPIs, control costs, and resolve customer issues, ensuring effective shipment and delivery operations while fostering long-term client relationships.
Overview
3
3
Languages
13
13
years of professional experience
Work History
Branch Sales Manager
Itruck Logistics
Jeddah
05.2022 - Current
- Lead and manage branch sales and operations teams to achieve revenue, volume, profitability, and service-level targets.
- Develop and execute branch sales strategies to acquire new customers and expand existing accounts.
- Manage the complete sales cycle, including lead generation, customer meetings, quotations, negotiations, contracts, and account development.
- Cultivated strong relationships with key customers and corporate accounts, enhancing retention and driving business growth.
- Monitor branch performance through KPIs, sales targets, shipment volumes, revenue, profitability, and customer satisfaction.
- Lead, coach, motivate, and evaluate sales and operations staff to improve productivity and performance.
- Prepared and reviewed sales forecasts, revenue reports, and branch performance reports to support strategic decision-making.
- Control branch expenses and support cost optimization and profitability improvement.
- Handle customer escalations and develop effective solutions to maintain high customer satisfaction.
- Conducted market and competitor analysis to identify opportunities and strengthen branch positioning.
- Work closely with regional and head-office teams to implement company strategies and achieve overall business objectives.
- Coordinate with operations teams to ensure smooth and timely transportation services, delivery, and documentation.
- Monitor daily branch operations and resolve operational, delivery, and customer-related issues promptly.
- Coordinate with finance and operations teams regarding billing, collections, credit control, and outstanding payments.
- Identify new business opportunities and other logistics solutions.
- Ensure compliance with company policies, logistics procedures, safety standards, and applicable regulatory requirements.
Area Manager
Nokia HMD GLOBAL
Jeddah
03.2013 - 04.2022
- Managing Field team day to day operations.
- Managed and resolved issues faced by field team, facilitating smooth operations and supporting team effectiveness.
- Collected and analysed reports to identify trends and inform management decisions.
- Delivering accurate analysis and market feedback to the management.
- Consolidating daily, Weekly and monthly reports.
- Prepared ad hoc reports as per management requests.
- Maintaining visual merchandising KPI.
- Organising weekly meetings with the Visual Merchandisers to monitor weekly progress.
- Liaising with distributor and retailer for stock availability and price implementation.
- Updating data Master data base of the management: Retailer SNS- reports, Price & Offers mapping, Market feedback.
- Support Sellout incentive by implementing distributor.
- Trained staff to improve sellout in IR channels.
- Visiting IR stores to ensure POSM, price & offers are updated.
- Managing POSM orders and floor implementations.
- Managing and maintaining live display units distribution and tracker.
- Liaise with visual merchandisers and stores to get permissions for in-store branding.
- Planning /Outlet mapping – Work closely with brand partners providing relevant market inputs for suitability on mutual survey classifying by class according to outlets sales mix and individuals.
- Coverage /Route visit – As per the point A will be defined the required sketch and submit for brand approval.
- Listing and delisting outlets – With brand partner support we actively generalise the final listing on quarterly for brand business planning.
- Managed distribution and sales processes. – Distribution and sales will be defined as per A/B/C points.
- Target-oriented sell-through / Sell-outs – Always monitor customer / consumer related queries and act accordingly for achievement.
- Monitored outlet availability and inventory levels. – Find the gaps to increase on all selling products and well maintain the shelf share for outlets' constructive business with brand.
- Made timely decisions on managing slow and dead stock. – React timely on stock sellout plan with feedback for clearing based on city / area wise.
- Make sure brand positioned with all listed channels – By discussion with partner and outlets to agree for brand awareness programme with selected outlets for exclusivity in marketing and special programs.
- Marketing /Monitor brand program – Promote substantially neck to neck meet the challenges for successive achievement on budgetary and target driven.
- Deploy all brand related details – at any time we look into all marketing POS materials related to product we execute on top initiative for customer and consumer communication.
- Established contractual agreements with coverage channels. – Brand special and awareness will be on document for mutual trust for period to period progression.
- (Formerly Microsoft)
- (Formerly Microsoft)
Education
High School -
International Indian School Jeddah
JeddahIntermediate -
International Indian School Jeddah
JeddahBachelor of Commerce -
Glocal University
Skills
- Customer Service Skills
- Leadership Abilities
- Communication Skills
- Technical Skills
- Travel Availability
- Professional Manner
- Organizational Skills
- Efficiency
Language
Arabic
English
Hindi
Custom
Reference will be given upon request.
Timeline
Branch Sales Manager
Itruck Logistics
05.2022 - Current
Area Manager
Nokia HMD GLOBAL
03.2013 - 04.2022
High School -
International Indian School Jeddah
Intermediate -
International Indian School Jeddah
Bachelor of Commerce -
Glocal University