AKRAM ALI
Riyadh ,Saudi Arabia
Summary
Accomplished professional with expertise in creative conceptualisation, account management, and budget development. Demonstrates exceptional proficiency in Excel and excels in account planning and servicing. Adept at managing budgets effectively to achieve organisational goals.
Established Account Executive gifted at lead generation and efficiently resolving customer issues. Engaging and personable with ability to increase business opportunities through dynamic marketing strategies, effective communication skills and dedication to customer service.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Account executive
DAL Group
Khartoum
2019.02 - 2024.02
- Developed new accounts with innovative marketing strategies.
- Boosted revenue with effective account management techniques.
- Managed client portfolios for business growth and expansion.
- Established long-term partnerships by understanding and meeting client needs.
- Negotiated contracts on behalf of clients, ensuring best possible terms and conditions.
- Resolved customer issues, ensuring high level of satisfaction.
- Facilitated communication between clients and internal teams for smooth project execution.
- Collaborated with cross-functional teams to deliver client objectives.
- Coordinated sales presentations to increase brand awareness.
- Monitored competitor activity, staying informed about industry changes.
- Prepared detailed reports for client updates and review meetings.
- Streamlined business processes for improved efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Managed customer queries to improve overall service experience.
Education
Bachelor of Engineering - Civil engineering
Liaoning University of Petroleum and Chemical Technology
China 2014.11 - 2018.11
Skills
- Account management
- Client relationship management
- Account servicing
- Account planning
- Budget development
- Financial oversight
- Excel proficiency
- Creative conceptualisation
Languages
English
Fluent
Arabic
Native
References
References available upon request.
Timeline
Account executive
DAL Group
2019.02 - 2024.02
Bachelor of Engineering - Civil engineering
Liaoning University of Petroleum and Chemical Technology
2014.11 - 2018.11