AKRAM BAKR
Elcectronics Sales Representative
Jeddah,02
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
12
12
years of professional experience
Work History
Debt Collector at Al Ahli Bank
Ahli Bank
Jeddah
01.2013 - Current
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Maintained consistently high success rate of collecting on overdue accounts.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
Ezon Electronics Company
SALESMANAGER
Jeddah
08.2015 - Current
- Led team in developing strategic plans to meet operational objectives.
Duty Manager
Virgin Megastore
Jeddah
05.2016 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
Sales Promoter
MSI
Jeddah
08.2023 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Promoted and up-sold products and services to meet needs of customers.
Education
Diploma - Production Engineering
Skills
Effective communication
Product demonstration
Sales management
Customer engagement
Sales expertise
Timeline
Sales Promoter - MSI
08.2023 - Current
Duty Manager - Virgin Megastore
05.2016 - Current
Ezon Electronics Company - SALESMANAGER
08.2015 - Current
Debt Collector at Al Ahli Bank - Ahli Bank
01.2013 - Current
Alnoor - Diploma , Production Engineering