Al-Amin Mohammed
Sales specialist
Riyadh
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Specialist
AyMakan Company for logistics Service
09.2022 - Current
- Showcased service features to customers and discussed technical details to overcome objections and lock in sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Negotiated contracts with clients and developed relationships with key personnel.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Contact Center Representative
Alinma Bank
11.2017 - 09.2022
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Created and maintained detailed database to develop promotional sales.
- Educated customers on bank systems, form completion, and access to services.
- Marketing all bank products.
Education
Bachelor of Financial Management -
The Saudi Electronic University
Riyadh, Saudi Arabia 06.2025
Diploma in Software Development -
Scbit
Sydney, Australia09.2017
General English Degree -
ABILITY English
Sydney, Australia 11.2015
High School Diploma -
Imam Al-Juwayni
Riyadh, Saudi Arabia 08.2014
Skills
- Team Collaboration
- Sales Expertise
- Account Management
- Persuasive Negotiations
- Positive Reinforcement
- Bid Estimation
- Strategic Analysis
- Sales Forecasting
- Site Visits
Accomplishments
- Ranked #[Highest Sales Person -Top 1] in [Alinma Bank] for [2020].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- The financial advisor test was passed from the Financial Academy.
- The individual banking basics test was passed from the Financial Academy.
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Sales Specialist
AyMakan Company for logistics Service
09.2022 - Current
Contact Center Representative
Alinma Bank
11.2017 - 09.2022
Bachelor of Financial Management -
The Saudi Electronic University
Diploma in Software Development -
Scbit
General English Degree -
ABILITY English
High School Diploma -
Imam Al-Juwayni
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