AL-MUZAINI EMAD
Medina ,02
Summary
Service-oriented Sales Manager with more than [10] years of experience developing relationships and partnerships. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Direct Sales Manager
Saudi National Bank
Medina
01.2020 - Current
- Worked with customers to understand needs and provide excellent service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Created plans and communicated deadlines to complete projects on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Building a strategic partnership with real estate development companies and the Ministry of Housing
Real Estate Sales Executive
National Commercial Bank
Medina
01.2015 - 12.2019
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Created and implemented sales strategies to successfully meet company targets.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Sales Officer
AlAhli Commercial Bank
Medina
03.2012 - 12.2014
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities.
Direct SalesTeam Leader
Alinma Bank
Medina
01.2011 - 02.2012
- Worked with customers to understand needs and provide excellent service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Created plans and communicated deadlines to complete projects on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
Sales Officer
Alinma Bank
Jeddah
08.2009 - 01.2010
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities.
Receptionist
Anwar AL, Madinah Movenpick Hotel
Medina
01.2007 - 08.2009
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Motor Show Supervisor
AL-Dassem Motor Show
Medina
01.2005 - 12.2006
- Supervised inventory and placed orders to replenish low running supplies.
- Provided prompt, courteous service to every individual entering showroom.
- Directed sales reps on how to display motors
- Generated personal sales to meet or exceed established sales goals.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Salesman
Digital Technology Systems
Jeddah
06.2004 - 05.2005
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
Bachelor of Science - Marketing
King Abdulaziz University
Jeddah 03.2006 - 04.2011
High School Diploma -
Madina College of Technology
Medina 05.2001 - 06.2004
Skills
Developing and Training Customer Care EmployeesNegation and convincing skillsCustomer Care via phoneEffective CommunicationSelling Skills
Direct sales
Strategic planning
Analytical problem solver
Trained in consumer marketing
Consumer banking specialist
Banking product sales
Sales training
Sales strategy development
Sales analysis
Supporting sales staff
Client Relationships
Sales expertise
Team Building
Creative merchandising
Negotiation
Sales and marketing
Business consultant
Mortgage counseling
Sales closing
Real Estate Loans
Residential Loans
Consumer Lending
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [30] staff members.
- Resolved product issue through consumer testing.
Timeline
Direct Sales Manager
Saudi National Bank
01.2020 - Current
Real Estate Sales Executive
National Commercial Bank
01.2015 - 12.2019
Sales Officer
AlAhli Commercial Bank
03.2012 - 12.2014
Direct SalesTeam Leader
Alinma Bank
01.2011 - 02.2012
Sales Officer
Alinma Bank
08.2009 - 01.2010
Receptionist
Anwar AL, Madinah Movenpick Hotel
01.2007 - 08.2009
Bachelor of Science - Marketing
King Abdulaziz University
03.2006 - 04.2011
Motor Show Supervisor
AL-Dassem Motor Show
01.2005 - 12.2006
Salesman
Digital Technology Systems
06.2004 - 05.2005
High School Diploma -
Madina College of Technology
05.2001 - 06.2004