Summary
Overview
Work History
Education
Skills
Personal Information
Passport Number and Expiration Date
Certification
Languages
Career Highlight
DECLARATION
Timeline
Hi, I’m

AL SHAMEER MUHAMMED CS

Venjaramoodu,Trivandrum
AL SHAMEER MUHAMMED CS

Summary

Enhanced customer satisfaction through effective feedback management and catering coordination. Skilled in problem-solving and cost reduction strategies, driving operational efficiency while maintaining meticulous attention to detail. Experienced in fast-paced environments and adaptable to last-minute changes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
years of professional experience
1
Certification

Work History

New Initiative Contracting CO LTD
Yanbu

Maintenance Supervisor
07.2024 - 04.2025

Job overview

  • Kept records of parts and equipment used in projects to update inventory.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed inventory and supplies to ensure materials were available when needed.

YAS Food And Beverages
Palakkad

Maintenance Supervisor
09.2022 - 06.2024

Job overview

  • Trained and monitored employees to teach daily tasks and improve performance.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.

Lavillas Restaurant
Venjaramoodu,Trivandrum

Front Office Executive
03.2020 - 04.2021

Job overview

  • Welcomed large volume of guests and improved overall customer service.
  • Drove customer feedback to deliver information to management for corrective action.
  • Coordinated catering services for various functions, including sales trainings and department meetings.

Education

Bharathiar University
Trivandrum

BBA from AIRLINE AND AIRPORT MANAGEMENT
08.2022

Bharat Sevak Samaj

DIPLOMA from DANGEROUS GOODS REGULATION
08.2022

Bharat Sevak Samaj

DIPLOMA from CABIN CREW MANAGEMENT
08.2022

Skills

  • Client support
  • Team leadership
  • Data presentation
  • Time efficiency
  • Attention to detail
  • Cost reduction strategies
  • Problem-solving abilities
  • Vendor management

Personal Information

  • Father's Name: Shajahan
  • Mother's Name: Saleena Shaji
  • Date of Birth: 02/09/2001
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Passport Number and Expiration Date

Passport Number: U3356715

Expiration Date: 02/05/2031

Certification

  • Saudi Arabia, Issued on 18/04/2024

Languages

English
First Language
English
Advanced (C1)
C1
Malayalam
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2

Career Highlight

Motivated and adaptable individual with a strong commitment to delivering exceptional customer service. Possesses effective communication skills and a positive attitude, enabling the ability to build rapport with customers and address their needs efficiently. Quick learner with a strong work ethic and the ability to thrive in fast-paced environments. Eager to leverage a passion for helping others and a dedication to continuous improvement in a customer service role. Demonstrates problem-solving skills and the capacity to handle inquiries and resolve issues promptly, ensuring a positive customer experience. Ready to contribute to a team-oriented workplace while developing professional skills in customer service.

DECLARATION

  • I hereby declare that the above-given particulars are true and correct to the best of my knowledge and belief

Timeline

Maintenance Supervisor

New Initiative Contracting CO LTD
07.2024 - 04.2025

Maintenance Supervisor

YAS Food And Beverages
09.2022 - 06.2024

Front Office Executive

Lavillas Restaurant
03.2020 - 04.2021

Bharathiar University

BBA from AIRLINE AND AIRPORT MANAGEMENT

Bharat Sevak Samaj

DIPLOMA from DANGEROUS GOODS REGULATION

Bharat Sevak Samaj

DIPLOMA from CABIN CREW MANAGEMENT
AL SHAMEER MUHAMMED CS