Ala'a AlWatban
الرياض
Summary
With a proven track record at King Saud bin Abdulaziz University for Health Sciences, I excel in cybersecurity governance, risk management, and network administration. Leveraging expertise in ISO 27001 and GDPR compliance, I've led teams to enhance security frameworks and foster a culture of continuous improvement. My leadership is complemented by strong analytical skills and effective communication, ensuring stakeholder alignment and regulatory adherence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SENIOR TECHNICAL SUPPORT
King Saud bin Abdulaziz University for Health Sciences (KSAU-HS)- Cybersecurity Department
09.2020 - Current
Governance Framework Implementation:
- Developed cybersecurity policies aligned with ISO 27001, NIST CSF, and COBIT.
- Established governance structures ensuring regulatory compliance.
- Conducted risk assessments and developed remediation plans.
- Maintained a risk register to monitor and mitigate security risks.
- Ensured compliance with frameworks like SAMA and GDPR.
- Managed audits and delivered compliance reports with corrective actions.
- Designed cybersecurity awareness programs and role-specific training.
- Educated staff on GRC obligations and best practices.
- Authored data protection and incident response policies.
- Regularly updated policies to address new threats and regulations.
- Assessed vendor cybersecurity and integrated risk assessments in onboarding.
- Monitored third-party compliance with security standards.
- Led teams during audits and developed incident response playbooks.
- Ensured consistent handling of security incidents under GRC principles.
- Defined data classification schemes and monitored data usage.
- Implemented mechanisms for safeguarding sensitive information.
Technical Support 1
King Saud bin Abdulaziz University for Health Sciences (KSAU-HS)- Collage of Nursing
08.2015 - 09.2020
LAN & WAN Management:
- Troubleshoot complex network issues across multiple sites.
- Optimize WAN availability via traffic engineering, load balancing, and redundancy.
- Utilize tools like SolarWinds and Nagios for network performance monitoring.
- Manage enterprise IP Telephony systems with 99.9% uptime.
- Design scalable wireless networks and conduct site surveys to ensure seamless connectivity.
- Mitigate signal interference in high-density environments.
- Ensure server and storage availability through proactive monitoring.
- Manage virtual environments (e.g., VMware, Hyper-V) and resolve issues.
- Perform L1-L2 troubleshooting for data center systems.
- Lead teams in resolving IT issues and minimizing downtime.
- Develop SOPs and mentor junior staff for skill enhancement.
- Drive adoption of IT best practices.
- Create user-friendly guides and deliver system training.
- Provide VIP support for executives and critical functions.
- Educate users on cybersecurity and troubleshooting.
- Configure firewalls, IDS/IPS, and manage secure access protocols (VPN, VLAN, 802.1X).
- Conduct vulnerability assessments and patch management.
- Enforce robust security measures to protect IT assets.
- Resolve DNS, DHCP, IP routing, and switching issues.
- Manage advanced protocols like BGP, OSPF, and MPLS.
- Configure QoS to prioritize essential services.
- Support IT projects, including network upgrades and data migrations.
- Collaborate with vendors on scalable technology implementations.
- Conduct regular audits to ensure policy and standard compliance.
- Maintain detailed logs for troubleshooting and audits.
- Assist in IT staff recruitment and assessment.
- Align team objectives with organizational goals.
Education
Some College (No Degree) - Network And Comunication System
PRINCESS NOURAH BINT ABDULRAHMAN UNIVERSITY
Skills
- Knowledgeable in frameworks such as ISO 27001, NIST CSF, and COBIT
- Expertise in regulatory compliance standards like GDPR, SAMA, and PCI-DSS
- Adept in risk management, including identifying, assessing, and mitigating threats
- Network administration
- Advanced troubleshooting
- Strong analytical and problem-solving abilities
- Effective communication and reporting skills, especially with non-technical stakeholders
- Proven leadership in cross-functional teams and mentoring junior staff
Certification
- CCNA
- CCNP Enterprise
- CRISC
Languages
Arabic
First Language
English
Advanced (C1)
C1
Timeline
SENIOR TECHNICAL SUPPORT
King Saud bin Abdulaziz University for Health Sciences (KSAU-HS)- Cybersecurity Department
09.2020 - Current
Technical Support 1
King Saud bin Abdulaziz University for Health Sciences (KSAU-HS)- Collage of Nursing
08.2015 - 09.2020
Some College (No Degree) - Network And Comunication System
PRINCESS NOURAH BINT ABDULRAHMAN UNIVERSITY
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