Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
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Alaa Kadri Hathout

Alaa Kadri Hathout

Al Riyadh

Summary

Proven leader in retail operations and sales management, with a track record of driving growth and efficiency across multiple stores at Lamsat Harayer and FAWAZ Alhokair Fashion Retail. Skilled in SAP and inventory management, adept at fostering team productivity and surpassing targets through strategic sales leadership and data analysis. Achieved a 3% cost reduction by streamlining processes.

Overview

22
22
years of professional experience

Work History

Sales and Operations Manager

Lamsat Harayer
AL Riyadh
05.2024 - Current
  • Oversee end-to-end operations, including sales, inventory, staffing, and customer service for 3 stores.
  • Identified areas for improvement within the sales department through regular audits.
  • Streamlined operational processes, reducing costs by 3% and improving efficiency
  • Conducted market research and reported on competitors.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Developed pricing models that balanced profitability with competitive offerings.
  • Fostered strong relationships with key stakeholders and vendors to enhance brand visibility and market presence

Regional Sales and Operations Lead

FAWAZ Alhokair Fashion Retail
AL Riyadh
06.2009 - 06.2016
  • Spearheaded regional sales initiatives, contributing growth in annual revenue
  • Managed a team of store managers, ensuring alignment with corporate objectives
  • Led the implementation of a new CRM system, improving customer satisfaction and loyalty metrics
  • Developed and monitored operational budgets, achieving a reduction in unnecessary expenditures.
  • Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
  • Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
  • Developing policies and procedures that promote a safe working environment.
  • Providing guidance and mentorship for junior staff members.
  • Performing root cause analysis of any problems encountered in operations.

Store Manager

Sergent Major (Kids Wear)
AL Riyadh
01.2003 - 06.2009
  • Directed daily operations of the flagship store, consistently exceeding sales targets
  • Maintained top-tier visual merchandising standards, enhancing the shopping experience
  • Built and maintained a high-performing sales team through effective recruitment and coaching
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Updated and maintained store signage and displays.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

Education

Some College (No Degree) - Diploma in Commerce

Kafaralshikh School of Commerce
Kafaralshikh, Egypt
05-1996

Skills

  • Retail Management Systems (eg, SAP, Oracle Retail)
  • POS Systems & Inventory Management Tools
  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Data Analysis & Reporting
  • Sales analytics
  • Sales leadership
  • Staff training
  • Pricing strategy

Languages

  • Arabic
  • ENGLISH

Personal Information

  • Date of Birth: 01/01/80
  • Nationality: Egyptian
  • Marital Status: Married
  • Religion: Islam

Languages

Arabic
First Language
English
Advanced (C1)
C1

Timeline

Sales and Operations Manager

Lamsat Harayer
05.2024 - Current

Regional Sales and Operations Lead

FAWAZ Alhokair Fashion Retail
06.2009 - 06.2016

Store Manager

Sergent Major (Kids Wear)
01.2003 - 06.2009

Some College (No Degree) - Diploma in Commerce

Kafaralshikh School of Commerce

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Alaa Kadri Hathout