Alaa Salem

• Tool part number and serial number registration .
• Fabricating tools and repairing damaged tools .
• Administering tool requirements and reviewing OEM documents for calibration procedures and preventive maintenance for tool equipment .
• Assisting with determining the correct tool part numbers for aircraft .maintenance, working closely with aircraft maintenance planning and tooling production departments .
• Managing the availability of tools required for A and C check tasks for all fleets.

Making engineering requests to purchase necessary tools for fleet maintenance .

• in multiple administrative and front lines positions. Since 2009.

• Analysed inventory reports to achieve strong product availability.
• Facilitated smooth dispatch process to enhance customer satisfaction.
• Exceeded warehouse productivity targets with consistent operational oversight.
• Improved warehouse efficiency by organising and maintaining inventory.
• Shipping operations, including order tracking, shipment tracking, material follow-up, and stock information management .
• Managing logistics and overseeing the Control Tower Project, connecting the JPC department with the hanger and outsourcing partners
• Conducting data analysis for KPI evaluations related to SAL logistics .
• Project management duties, including coordinating the return of unserviceable parts to vendors (CMC)

• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Monitored health and safety measures for guaranteed compliance.
• Provided training for new staff members, improving their job performance.
• Delegated tasks effectively, maximising individual strengths within the team.
• Successfully led high-volume teams to achieve KPI targets and other department metrics.

• Adapted to unforeseen challenges with proactive, flexible approach.
• Trained and assigned tasks to team members.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Improved workflow efficiency by developing process improvements.
• Build and maintained strong relationships with partners and key stakeholders.