Summary
Work History
Education
Skills
Certification
Tools
Case Study
References
Timeline
CustomerServiceRepresentative

Alaa Eid Aljohani

Business Intelligence Manager
Jeddah,Mecca Region

Summary

Business Intelligence Manager

Business Intelligence and analytics professional with 9 years' experience specializing in Healthcare analytics, Expert in managing all phases of the BI life cycle including dashboard development, data model designs, project planning and documentation. proven ability to deliver innovative solutions that fully support hospital growth. Being as the asset for IMC that all users trust working with. Working closely with Quality Department to insure that all processes are aligned with IMC's vision.

Work History

Business Intelligence Manager

International Medical Center
Jeddah, Saudi Arabia
02.2023 - Current
  • Provide broad technical leadership and develop a business intelligence culture, putting data and analytics at the center of decision making.
  • Manage team of developers/analysts in their daily work by prioritizing work and projects, managing workloads and ensuring delivery of Dashboards/Reports based on priorities, capability and capacity.
  • Manage the ongoing development and operations of business intelligence architecture that enables fact-based decision making and ad hoc analysis.
  • Manage the design, development, testing and deployment of the Hospital's dashboards.

Business Intelligence Developer

International Medical Center
Jeddah, Mecca Region
04.2017 - 02.2023
  • Build and maintain SQL scripts and complex queries for data analysis and extraction.
  • Work closely with various functional teams to translate business requirements into reports and dashboards.
  • Work with the BI team to design and develop an automated ETL solution to load the data warehouse.
  • Work with the data warehouse team to design and implement the strategy needed to methodically and iteratively structure, test and validate the data.
  • Create complex dashboards using SAP BO, QlikView and Qlik sense For Clinical and Non Clinical fields.

Business Intelligence Specialist

International Medical Center
Jeddah, Mecca Region
02.2015 - 04.2017
  • Translate business requirements into technical ones.
  • Work with end-users to create reporting systems that show easy-to-understand data for decision-making. Through reports, analysis, and data visualization to solve organizational challenges
  • Provide end-user support and encourage user adoption. Train end-users on BI Tools basic functionality.
  • Manage all BI lifecycle phases From analysis to training

Education

Diploma of Higher Education - Business Intelligence

SAP
Jeddah, Mecca Region
06.2014

Bachelor of Science - Computer Information System

King Abdualaziz University
Jeddah, Mecca Region
07.2011

A-Levels - Decision Support System

King Abdualaziz University
Jeddah, Mecca Region
07.2011

Skills

  • Analytical Thinking
  • Communication
  • Creative-Thinking
  • Detail-Oriented
  • Problem-Solving
  • Time-Management
  • Decision-Making Skills
  • Troubleshooting
  • SQL query writing and analysis

Certification

  • SAP Certified-Associate Business Foundation & Integration with SAP ERP 6.0 EHP6 (Terp10)
  • SAP Certified Application Associate- Business Intelligence with SAP NetWeaver 7.0 (BI)
  • Allan Carroll & Associates - Advanced Communication Skills Workshop1
  • Design Thinking Training
  • Team Building Training
  • Case Study on BI implementation
  • Decision Support System

Tools

  • Power BI
  • Qlikview
  • Qliksense
  • SAP BO
  • SASS

Case Study

  • Increase the patients' satisfaction experience.
  • Enhance and speed up the Admission , Discharge Process.
  • Manage bed plan efficiently.
  • Spot out which units are facing issues.
  • Track the statistics for each individual physician and evaluate them according to KPIs.
  • Allocate physicians more efficiently, according to needs

References

References available upon request

Timeline

Business Intelligence Manager

International Medical Center
02.2023 - Current

Business Intelligence Developer

International Medical Center
04.2017 - 02.2023

Business Intelligence Specialist

International Medical Center
02.2015 - 04.2017

Diploma of Higher Education - Business Intelligence

SAP

Bachelor of Science - Computer Information System

King Abdualaziz University

A-Levels - Decision Support System

King Abdualaziz University
  • SAP Certified-Associate Business Foundation & Integration with SAP ERP 6.0 EHP6 (Terp10)
  • SAP Certified Application Associate- Business Intelligence with SAP NetWeaver 7.0 (BI)
  • Allan Carroll & Associates - Advanced Communication Skills Workshop1
  • Design Thinking Training
  • Team Building Training
  • Case Study on BI implementation
  • Decision Support System
Alaa Eid AljohaniBusiness Intelligence Manager