Summary
Overview
Work History
Education
Skills
Languages
Awards
References
Websites, Portfolios and Profiles
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Alameer Ahmed Altohamy

Alameer Ahmed Altohamy

Riyadh,Saudi Arabia

Summary

Dynamic and results-driven professional with a robust skill set in leadership, strategic planning, and communication. Demonstrates exceptional problem-solving abilities and time management skills, complemented by expertise in retail management and decision making. Proficient in project management, stress management, and creativity, fostering effective teamwork and people management. Utilizes analytical skills for conflict management while being a Microsoft Office Professional User and Power By Professional User. Experienced with SAP Operating Platform and Oracle Operating Platform, aiming to leverage these competencies towards achieving organizational goals. Results-driven Senior Department Manager with outstanding leadership and strategic planning skills. Lead teams to achieve remarkable growth, increasing operational efficiency and customer satisfaction. Spearheaded multiple initiatives that significantly improved departmental performance and bottom-line results. Driven and confident professionals with proven ability to lead and inspire teams. Skilled in strategic planning and operational management, coupled with strong communication and problem-solving abilities. Ready to deliver significant improvements and drive success in Operation Excellence role. Driven professional with talent for leadership and strategic planning, coupled with strong communication and problem-solving skills. I am skilled in team management and operational oversight, excelling in fostering collaborative work environments. Poised to enhance departmental performance and drive significant improvements. Offering strong background in team leadership, project management, and strategic planning. Knowledgeable about driving operational improvements and fostering collaborative work environment. Ready to use and develop communication, problem-solving, and organizational skills in Operation Excellence role. Seasoned professional with focus on departmental management. Known for driving operational efficiency and exceeding business objectives through strategic planning and team leadership. Distinctive skills in fostering collaborative work environment, implementing cost-saving initiatives and improving workflow processes. Ambitious individuals are equipped with high-level business acumen and history of leadership. Works collaboratively with teams to achieve goals and improve performance. Thrives in fast-paced environments with strong time management and prioritization skills. Promoting employee motivation and keeping department operation aligned with goals by leveraging proactive management style. Encouraging employees and diplomacy in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success. Performance-driven Department Manager is equipped to lead daily operations with focus on productivity and deadline adherence. Oversees team performance and implements actionable improvements to achieve objectives. Decisive leader with top-notch communication skills. Results-oriented Operation Excellence with proven record of empowering leadership. Monitors long- and short-term objectives and offers resourceful approach to challenges. Handles logistics and strategic planning with keen attention to detail and superior resource allocation. Driven business leaders offer strong operational oversight and team management capabilities. Addresses escalated concerns with diplomacy and commitment to swift and long-lasting solutions. Proactive communicator with exceptional collaboration skills. Energetic student eager to leverage strong leadership and communication skills in management role. Excellent history of managing complex projects and prioritizing competing needs. Proven record of successful collaboration.

Overview

13
13
years of professional experience

Work History

Operation Excellence Senior Department Manager

GHB Company (Whites & Kunooz)
Riyadh
10.2024 - 02.2026
  • Developed departmental budgets to enhance financial control and reduce overhead costs.
  • Delivered training programs that significantly increased employee productivity.
  • Introduced advanced software tools to boost operational efficiency across various projects.
  • Led cross-functional teams to successfully achieve project objectives and meet deadlines.
  • Facilitated collaboration through open dialogue among teams, fostering a positive culture.
  • Oversaw resource allocation, ensuring optimal utilization across multiple initiatives.
  • Ensured compliance with company policies to uphold service delivery standards.
  • Maintained strong relationships with stakeholders through regular communication and meetings.

Regional Sales & Operation Manager

GHB Company (Whites Pharmacies)
Jeddah
11.2023 - 10.2024
  • Coordinated cross-departmental efforts for seamless project execution.
  • Maintained high standards of corporate governance in line with industry regulations.
  • Implemented robust operational policies for regulatory compliance.
  • Achieved high employee retention rates by cultivating a positive workplace culture.
  • Developed comprehensive sales strategies to drive business growth.
  • Streamlined internal processes to enhance operational efficiency.
  • Fostered a collaborative work environment, boosted team productivity.
  • Facilitated smooth workflow transitions through effective change management practices.
  • Employed data-driven insights for strategic decision making in operations and sales.
  • Restructured pricing models to boost profitability without compromising on quality.
  • Led recruitment drives, ensuring talent acquisition in line with company needs.
  • Managed supplier relationships, improved service delivery standards.
  • Boosted team morale by implementing regular training and feedback sessions.
  • Elevated customer satisfaction levels with proactive communication and issue resolution.
  • Drove sales initiatives across multiple channels for broader reach.
  • Optimized inventory management systems to reduce stock wastage.
  • Analyzed market trends influenced product development strategies accordingly.
  • Established strong client relations, secured repeat business deals.

Retail Sales & Operation Manager

GHB Company (Whites & Kunooz Pharmacies)
Riyadh
10.2019 - 10.2023
  • Restructured pricing models to boost profitability without compromising on quality.
  • Led recruitment drives, ensuring talent acquisition in line with company needs.
  • Orchestrated multi-regional sales campaigns for increased market penetration.
  • Facilitated smooth workflow transitions through effective change management practices.
  • Implemented robust operational policies for regulatory compliance.
  • Reduced operational costs with lean management techniques.
  • Elevated customer satisfaction levels with proactive communication and issue resolution.
  • Drove sales initiatives across multiple channels for broader reach.
  • Analyzed market trends, influenced product development strategies accordingly.
  • Established strong client relations, secured repeat business deals.
  • Achieved high employee retention rates by cultivating a positive workplace culture.
  • Optimized inventory management systems to reduce stock wastage.
  • Developed comprehensive sales strategies to drive business growth.
  • Maintained high standards of corporate governance in line with industry regulations.
  • Employed data-driven insights for strategic decision making in operations and sales.
  • Streamlined internal processes to enhance operational efficiency.
  • Boosted team morale by implementing regular training and feedback sessions.
  • Fostered a collaborative work environment, boosted team productivity.
  • Coordinated cross-departmental efforts for seamless project execution.
  • Managed supplier relationships, improved service delivery standards.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Pursued new business opportunities by forging strong networks and contacting potential buyers.
  • Determined strategic direction of organization based on industry knowledge and market research.
  • Enforced service standards to maintain establishment reputation for excellence.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.

Retail Sales & Operation Manager

El-Ezaby Pharmacies
Cairo
01.2017 - 09.2019
  • Restructured pricing models to boost profitability without compromising on quality.
  • Led recruitment drives, ensuring talent acquisition in line with company needs.
  • Orchestrated multi-regional sales campaigns for increased market penetration.
  • Facilitated smooth workflow transitions through effective change management practices.
  • Implemented robust operational policies for regulatory compliance.
  • Reduced operational costs with lean management techniques.
  • Elevated customer satisfaction levels with proactive communication and issue resolution.
  • Drove sales initiatives across multiple channels for broader reach.
  • Analyzed market trends influenced product development strategies accordingly.
  • Established strong client relations, secured repeat business deals.
  • Achieved high employee retention rates by cultivating a positive workplace culture.
  • Optimized inventory management systems to reduce stock wastage.
  • Developed comprehensive sales strategies to drive business growth.
  • Maintained high standards of corporate governance in line with industry regulations.
  • Employed data-driven insights for strategic decision making in operations and sales.
  • Streamlined internal processes to enhance operational efficiency.
  • Boosted team morale by implementing regular training and feedback sessions.
  • Fostered a collaborative work environment, boosted team productivity.
  • Coordinated cross-departmental efforts for seamless project execution.
  • Managed supplier relationships, improved service delivery standards.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Pursued new business opportunities by forging strong networks and contacting potential buyers.
  • Determined strategic direction of organization based on industry knowledge and market research.
  • Enforced service standards to maintain establishment reputation for excellence.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.

Retail Assistant Area Sales & Operation Manager

Nahdi MC
Madina
01.2015 - 12.2016
  • Assisted in stock replenishment to maintain store appearance.
  • Stay updated on current promotions and new products to provide accurate information to customers.
  • Maintained clean shop floor, promoting a welcoming environment.
  • Boosted sales through suggestive selling techniques.
  • Ensured visual merchandising standards with regular display updates.
  • Helped in the setting up of special events and promotional activities within the store.
  • Managed inventory for streamlined store operations.
  • Supported team members for improved operational efficiency.
  • Collaborated with store manager to identify fast-selling products and restock accordingly.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
  • Handled cash register operations efficiently, minimizing queue lengths at checkouts.
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Rotated stock periodically, reducing instances of expired or outdated inventory.
  • Handled transactions, maintaining accurate till records.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Provided coverage during peak times to manage customer flow effectively.
  • Delivered excellent customer service by answering queries and providing product information.
  • Processed online orders accurately and promptly for improved e-commerce service delivery.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.

Retail Sales & Operation Supervisor

Nahdi Medical Company
Tabuk
06.2013 - 12.2014
  • Ensured regulatory compliance by conducting routine audits.
  • Coordinated production schedules to meet stringent deadlines.
  • Increased overall output through strategic planning and execution.
  • Facilitated inter-departmental communication for smoother operations.
  • Enhanced operational efficiency by refining workflow processes.
  • Executed quality control measures, maintaining high product standards.
  • Scheduled maintenance activities, reducing equipment downtime.
  • Managed stock inventory, ensuring timely fulfilment of customer orders.
  • Championed sustainability initiatives throughout the operation cycle.
  • Developed new procedures to streamline supply chain operations.
  • Handled customer queries, enhancing client satisfaction levels.
  • Improved service delivery with proactive problem-solving techniques.
  • Achieved cost reduction with effective resource management.
  • Delegated duties effectively to optimize workforce capabilities.
  • Directed team tasks for improved productivity and staff morale.
  • Oversaw order processing, expediting dispatch timescales.

Education

Bachelor of Science - Pharmaceutical Science

Helwan University
Cairo

Skills

  • Leadership and strategic planning
  • Effective communication
  • Problem-solving and decision-making
  • Time and stress management
  • Retail and project management
  • Creativity and innovation
  • Teamwork and people management
  • Analytical skills and advanced analytics
  • Conflict resolution and management
  • Microsoft Office proficiency
  • Power BI expertise
  • SAP and Oracle platforms
  • Technical proficiency
  • Retail merchandising knowledge
  • Budgetary oversight and regulatory compliance
  • Customer relations and service
  • Interdepartmental collaboration
  • Change implementation and product development
  • Quality assurance procedures
  • Human resource management
  • Supply chain management expertise
  • Employee engagement strategies
  • Policy development and brand strategy implementation
  • Sales expertise and project scheduling
  • Inventory control and staff training
  • Performance management and database management
  • Departmental supervision and strategy development
  • Customer feedback implementation
  • Performance evaluations
  • Merchandising expertise
  • Training, mentoring, and process improvement techniques
  • Recruitment, hiring, KPI reporting, profitability ratios
  • Change management, team restructuring, staff motivation

Languages

Arabic
English

Awards

Best Supervisor Award (Nahdi – 2 times), Certificate of Appreciation in Contribution to the Company Achieving 800 Operated Stores (Nahdi), Best Achiever (Ezaby – 2 Times), Certificate of Achievement (Kunooz – 2023)

References

Available upon request

Websites, Portfolios and Profiles

www.linkedin.com/in/alameer-altohamy-039014163

Custom Section

  • International Business Administration Professional Diploma (Oxford Training College)
  • Training Diploma of Executive Management (Longevity Institute)
  • High Impact Leadership Workshop (Knowledge)
  • Managing Your Numbers – Retail Pharmacies KPIs & Scorecards (DMS Retail)
  • Customer Stage – Nahdi Land (Pro Mark Corporation)
  • Competency Based Interviews (Job Master)
  • Nahdi Land Leaders (Pro Mark Corporation)
  • Finance for non-finance
  • Guest service (guest-ology)
  • Sales techniques (Cross selling, upselling)
  • Supervisory Management Skills (LOGIC Management CO.)
  • Building Business Savvy Stage Game (Trainera)
  • Building Relationship Versatility (LOGIC)
  • Time, Stress & Meeting Management Training (LOGIC)
  • Building Productive Relationship (Trainera)

Timeline

Operation Excellence Senior Department Manager

GHB Company (Whites & Kunooz)
10.2024 - 02.2026

Regional Sales & Operation Manager

GHB Company (Whites Pharmacies)
11.2023 - 10.2024

Retail Sales & Operation Manager

GHB Company (Whites & Kunooz Pharmacies)
10.2019 - 10.2023

Retail Sales & Operation Manager

El-Ezaby Pharmacies
01.2017 - 09.2019

Retail Assistant Area Sales & Operation Manager

Nahdi MC
01.2015 - 12.2016

Retail Sales & Operation Supervisor

Nahdi Medical Company
06.2013 - 12.2014

Bachelor of Science - Pharmaceutical Science

Helwan University
Alameer Ahmed Altohamy