Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alanah Sanders

Novar Gardens

Summary

Personable and upbeat, bringing strong interpersonal skills and a positive attitude to all tasks and interactions. Developed adaptability and customer service skills in fast-paced retail environment, with a strong focus of providing positive customer experiences. Developing strong problem-solving abilities to resolve customer issues, manage store appearance, and enhance customer experience. Consistently working in a team, understanding the importance of each role and how to best provide support to everyone to ensure the daily goals (individual and team) can be met.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

New Balance
12.2024 - Current

Starting in a Christmas Casual position, working to help manage store quality and customer satisfaction during peak retail periods. Contract was extended to hold a Casual position after skills were displayed such as meeting KPI's, completing daily tasks assigned, communicating and working in a team, and time management. Consistently answering customer questions and providing advice to give them the best product suited to their needs and requirements. Working with a diverse range of people has allowed for a deeper understanding of individual needs.

Retail Sales Associate

Ghanda Clothing
10.2023 - 12.2024

Working to give customers the best shopping experience possible, helping them with questions, selections and purchases. Maintained a clean and organised store environment, putting emphasis on visual merchandising to make the store as appealing as possible. Worked to resolve conflict and any issues with customers in regards to product returns or dissatisfaction, learning how to best de-escalate situations and communicate well.

Deli Assistant

Coles Supermarket
10.2021 - 12.2022

Working in a fast paced environment where multi-tasking and team work were essential skills. Holding various responsibilities and occasionally running shifts, leadership and independence was developed in order for the environment to be well managed. Management high-pressure and stressful moments where customer demand was high and at peak trade periods. Utilised safe food handling techniques when preparing, storing, and displaying products.

Education

Bachelor of Education (Secondary) -

Flinders University
Bedford Park, SA
01-2028

Year 8 - Year 12 -

Sacred Heart College
Somerton Park, SA
11-2024

Reception - Year 7 -

Navigator College
Port Lincoln, SA
12-2019

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Product knowledge
  • Phone etiquette
  • Time management

Accomplishments

  • Various SRC/student leadership roles (Navigator College): Being involved in conversations and meetings to provide positive experiences for students and help school growth. Being approachable yet confident in order to listen to student concerns and work to deliver a solution or raise concerns
  • House Leader (Sacred Heart College): Working alongside a team of other student leaders and staff to help organise events and plan activities to increase student engagement. Creating initiatives for students to anonymously share their concerns or changes they would like to see in the school community.
  • General Maths Merit and Laureate Student (Sacred Heart College): Working to achieve outstanding results throughout Year 12 in order to achieve a Subject Merit award in General Maths, as well as being invited as a Laureate student for achieving an ATAR above 90.00

Certification

  • Working With Children's Check
  • Provisional Drivers License
  • RRHAN Certificate

Timeline

Retail Sales Associate

New Balance
12.2024 - Current

Retail Sales Associate

Ghanda Clothing
10.2023 - 12.2024

Deli Assistant

Coles Supermarket
10.2021 - 12.2022

Bachelor of Education (Secondary) -

Flinders University

Year 8 - Year 12 -

Sacred Heart College

Reception - Year 7 -

Navigator College

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Alanah Sanders