Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Albaraa Alsulami

Jeddah,Saudi Arabia

Summary

Proactive Assistant Manager with a strong background in facility operations, stakeholder coordination, and asset management within a commercial real estate setting. Led cross-functional teams and oversaw critical infrastructure upgrades, including parking systems and safety networks. Fluent in Arabic and English, with a passion for sustainable urban development and community service delivery aligned with Saudi Arabia's Vision 2030. Currently seeking to contribute operational excellence to Qiddiya's smart and integrated urban environments.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Assistant manager

Mohammed Al-Habib
Jeddah, Saudi Arabia
07.2023 - Current
  • Supervise daily operations across internal cleaning, maintenance, security, and parking teams to ensure high service standards and public safety within the commercial center.
  • Lead routine inspections of the facility and public areas, identifying and resolving operational issues proactively.
  • Coordinate asset condition tracking and documentation during infrastructure upgrades (including parking system overhaul, seating replacements, and emergency systems project).
  • Ensure operational spending aligns with the approved budget and identify cost optimization opportunities across departments.
  • Act as a key point of contact for tenants, resolving service requests, complaints, and operational escalations in a timely and professional manner.
  • Monitor and report on departmental performance, aligning internal crews with monthly, quarterly, and annual operational goals.
  • Support asset upgrade projects by coordinating inspections, updating documentation, and ensuring compliance with safety and operational standards.

Medical Receptionist

Naseem Jeddah Medical Center
Jeddah, Saudi Arabia
03.2023 - 07.2023
  • Welcomed and assisted over 100 patients daily, managing appointment scheduling and front-desk operations.
  • Maintained accurate patient records and ensured proper coordination between departments.
  • Handled high call volumes professionally, resolving inquiries and guiding patients to appropriate services.

Education

Bachelor's degree - Business Administration

King Abdulaziz University
01.2017 - 01.2023

Skills

  • Facilities Operations Oversight
  • Asset Inspection & Documentation
  • Preventive Maintenance Coordination
  • Safety & Emergency Systems Awareness
  • Stakeholder & Tenant Coordination
  • Team Supervision & Scheduling
  • Complaint & Conflict Resolution
  • Report Writing & Data Tracking
  • Budget Monitoring & Cost Control
  • Process Improvement
  • Quick Learner & Adaptable
  • Attention to Detail

Languages

English
Fluent
Arabic
Native

Certification

  • UNIVERSITY OF LONDON

The Manager's Toolkit: A practical Guide to Managing People at Work


  • UNIVERSITY OF LONDON AND UCL SCHOOL OF MANAGEMENT

Corporate Strategy


  • EPFL (École Polytechnique Fédérale de Lausanne)

Smart Cities – Management of Smart Urban Infrastructures


Timeline

Assistant manager

Mohammed Al-Habib
07.2023 - Current

Medical Receptionist

Naseem Jeddah Medical Center
03.2023 - 07.2023

Bachelor's degree - Business Administration

King Abdulaziz University
01.2017 - 01.2023

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Albaraa Alsulami