Alexander Stigwood
Adelaide
Summary
Detail-oriented Assistant Manager with a strong record in leadership roles. Established clear guidelines and enforced consistent policies to enhance staff satisfaction and drive achievement of key objectives. Delivered effective collaboration to motivate teams, organize resources, and address operational needs.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Choice Discount Store
02.2026 - Current
- Trained and mentored new staff on customer service standards and procedures.
- Managed inventory levels and coordinated stock replenishment efforts efficiently.
- Supervised daily store operations and ensured compliance with company policies.
Sales Representative
4WDSupacentre
01.2025 - 10.2025
- Greeted customers warmly to identify individual wants and needs.
- Provided informed answers regarding products, pricing, and availability to enhance customer experience.
- Recommended and located products tailored to customer preferences.
- Greet customers warmly and ascertain what each customer wants or needs.
- Process transactions accurately through the point-of-sale system.
- Handle customer complaints or direct them to the appropriate manager.
- Executed promotional and marketing activities.
- Maintain store cleanliness, organization, and visual standards.
Retail Sales Person
ARB 4x4 Accessories
01.2024 - 01.2025
- Drive Customer Satisfaction: Handle and process customer orders with precision, from order entry and delivery tracking to invoicing.
- Support the Team: Provide vital administrative support, including preparing sales reports, managing customer databases, and assisting with stock control.
- Served as a knowledgeable resource for customers, effectively responding to diverse sales inquiries.: Address sales inquiries over the counter, by phone, and via email from a diverse range of customers, including automotive dealers and trade clients.
- Organise Epic Events: Help plan and execute exciting events like 4X4 Shows and Open Days that showcase our brand and products.
Duty Manager
Mitchells Adventure
01.2022 - 01.2024
- Created and executed strategies that enhanced customer service experience.
- Investigated customer complaints in a timely manner, resolving issues efficiently.
- Implemented quality assurance measures in order to maintain high standards of service delivery.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Ensured adherence to health and safety regulations throughout the premises.
- Delegated responsibilities to team members based on individual strengths, fostering accountability and team cohesion.
Education
Seaview High
Skills
- Inventory Management
- Operations Management
- Project Coordination
- Cash handling
- Customer service
- Quality assurance
- Analytics
- Platform expertise
- Staff training
- Team Supervision
- Delegating Work
- Time Management
- Attention to detail
- Multitasking skills
- Strategic thinking
- Problem solving
- Team leadership
- Communication
- Written communication
- Communication skills
- Conflict resolution
- Relationship building
- Customer relationships
- Business development
- Customer relationships
- Multitasking skills
- Business development
Timeline
Assistant Manager
Choice Discount Store
02.2026 - Current
Sales Representative
4WDSupacentre
01.2025 - 10.2025
Retail Sales Person
ARB 4x4 Accessories
01.2024 - 01.2025
Duty Manager
Mitchells Adventure
01.2022 - 01.2024
Seaview High