Ahmed Algeneady

· Exceed sales quotas and increase profitability through effective strategy and business plan.

· Understand customer needs, market trends and competitor activities.

· Built relationships with customers and partners to establish long-term business growth.

· Identify, qualify, and pursue new business leads to expand customer base.

· Promote cross-selling of additional products and services through relationship-building.

· Resolve delivery problems to maintain relationships and increase return customer base.

· Communicate progress of monthly and quarterly initiatives to senior management.

· Conduct compelling presentations to gain approval for ideas and communicate results.

· Led solution selling strategy initiatives to maximize sales.

· Monitored customer buying trends, market conditions and competitor actions and pricings.

· Recognized up-to-date technology knowledge to identify product opportunities.

· Capitalized on industry trends to shape and enhance value-added solutions and strategies.

· Maintained long-term customer relationships to consistently increase up- and cross-sales.

· Conducted sales presentations for clients showing success and credibility of products.

· Presented business leaders with TCO and ROI estimations and comparisons.

· Reported sales insights and accurate forecasts.

· Engaged in product training, demonstrations, branding and acquisition initiatives.

· Exceeded targets by building, directing and motivating sales team.

· Created robust sales plans and set territory quotas.

· Grew revenue opportunities by orchestrating resources in diverse industries.

· Worked with clients to find solutions according to specific needs and budgets and

· Partnered with sales team and leveraged strong negotiation skills to close tough deals.

· Identified opportunities for growth and collaborated with sales teams to reach sales goal.

· Monitored weekly, monthly and quarterly achievement goals.

· Collaborated with upper management to implement continuous improvements.

· Led projects to assess business needs and identify opportunities for improvement.

· Gathered, documented and modeled data to evaluate current processes.

· Reviewed internal systems to identify issues and address areas of improvement.

· Developed improvement plans.

· Conducted customer presentations highlighting findings and recommended optimizations.

· Produced detailed and relevant reports for use in making business decisions.

· Organized user trainings on the new systems.

· Boosted customer satisfaction scores by addressing and correcting problems quickly.

· Assessed business needs and problem areas and developed solutions.

· Documented procedures and business processes and shared information with stakeholders.

· Investigated and addressed system issues to enhance usability and improve functionality.

· Enhanced existing systems resulting in increased efficiency for business end-users.

· Boosted information sharing by enhancing interfaces between systems.

· Evaluated multiple software solutions during early software architecture planning stage.

· Guided various aspects of SW acquisition process, including due diligence and valuation.

· Oversaw installation of software programs and hardware systems to meet requirements.

· Planned and conceived computer systems using data modeling and structured analysis.

· Created turnkey technological solutions designed to resolve unique customer demands.

· Collaborated on all stages of systems development lifecycle, from requirement gathering to production releases.

· Coordinated technical requirements for projects with all internal and external stakeholders.

· Resolved malfunctions with systems and programs through troubleshooting.

· Documented all software development in technical manuals.

· Prepared test plans and test cases.

· Modified existing software to correct coding errors, upgrade interfaces and improve overall performance.

· Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.

· Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.

· Analyzed and designed relational databases.

· Designed intuitive graphical user interfaces using knowledge of serial communications and database design to improve user experience.

· Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.

· Maintained existing applications and designed and delivered new applications.

· Identified and suggested new technologies and tools for enhancing product value and increasing team productivity.