Alhanouf Alatawi

_ Identifying and prospecting potential corporate clients, including cold calling, identifying use cases, lead generation, product demonstration, and networking.

_ Developing a deep understanding of the company’s products and services to effectively communicate their value to clients.

_ Creating and delivering compelling sales presentations to showcase the benefits of the company’s offering.

_ Tracking and documenting sales activities, preparing reports, and maintaining accurate records of sales transactions.

_ Handle administrative tasks such as managing expenses, invoices, and general office operations.

_ Participate with the product team and marketing team in planning and overall enhancement to offer the best product deal to the targeted clients.

_ B2B sales including Real estate, Events , Wellenss and entertainment services and products.

_ Develop and execute sales strategies to meet exceed revenue goals .

_ Participate in Rebranding Mandarin Oriental in Riyadh with global luxuries standards .

_ Attend industry events , trade conferences to promote the hotel services and products .

_ Prepare and present a daily revenue and forecasts reports to Senior Management .

_ Build and Maintain strong relationship with clients, Travel Agents and corporate partners.

_ Participate in Events Management and Group Reservations in highly demand season .

_ Assure regulatory compliance for sustainability requirements and all related plans and actions implemented .

_ Identify and target new business opportunities through market research and prospecting.

- Prepare and deliver presentations and proposals to clients, showcasing our services and value propositions.

_ Leading communication with Global Agencies to secure our Clients needs .

_ B2B with global Food and beverage companies , Health , Education and government sector .

- Resolve services problems by clarifying the customers complaint , determining the cause of the problem , selecting and explaining the best solution , expediting correction or adjustment and following up to ensure resolution .

_ Maintaining a positive, empathetic and professional attitude toward customers always .

_ Responding to clients with general quires .

_ Booking , Re-scheduling and cancelling appointment , and registering a new clients , lead them in onboarding process .

- Adress all quires via phone and email By using standard templates promptly .

- Working closely to sales Team to maximize booking .

- Take ownership of customers concerns and complaints , demonstrating empathy and understanding .

- Register and process check in – out for all guests efficiently and professionally .