Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Ali Al-Shahrani

Ali Al-Shahrani

Makkah,Batha Quraish

Summary

Positive person who always looking to improve his skills facing new challenges. i had good experience on operation and sales, staff shift management, and team working, beginner in English but i used to work on English applications during my work periods and reporting, I'm able to learn by practicing and working.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work history

Operations Supervisor

Mobile Telecom Co.
Ta'if, Mecca Region
12.2020 - Current
  • Manage the operation team and their shifts.
  • Make sure the team reach the requested target and achieve the tasks they assigned to.
  • Dealing with other department of the company.

Operations Officer

Mobile Telecom Co.
Ta'if, Mecca Region
07.2019 - 12.2020
  • Promoted efficient workflow, verifying policies were distributed, understood and adhered to.
  • Directed the daily processes and functions, managing an operational sales target.
  • Enabled smooth running of operations, supporting the team.

Store Supervisor

Khalid Telecom Store
Ta'if, Mecca Region
01.2014 - 07.2019
  • Adapted product range and merchandising based on market trends.
  • Managed stock levels to maximise sales opportunities.
  • Resolved complaints to achieve full customer satisfaction.

Sales Representative

Al Haddad Telecom Co.
Ta'if, Mecca Region
04.2012 - 09.2013
  • Helped resolve client problems quickly with superior customer service.
  • Collected and processed payments.
  • Contacted satisfied customers to offer additional services.

Education

Bachelor of Business Administration - Business Administration

King Abdulaziz University
Jeddah, Mecca Region
01.2013 - 12.2017

Skills

  • High-pressure environments
  • Multi-site operations
  • Relationship building
  • Team work, and leadership

Languages

Arabic
Native
English
Intermediate

Timeline

Operations Supervisor

Mobile Telecom Co.
12.2020 - Current

Operations Officer

Mobile Telecom Co.
07.2019 - 12.2020

Store Supervisor

Khalid Telecom Store
01.2014 - 07.2019

Bachelor of Business Administration - Business Administration

King Abdulaziz University
01.2013 - 12.2017

Sales Representative

Al Haddad Telecom Co.
04.2012 - 09.2013

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Ali Al-Shahrani