Ali Al-Shahrani
Makkah,Batha Quraish
Summary
Positive person who always looking to improve his skills facing new challenges. i had good experience on operation and sales, staff shift management, and team working, beginner in English but i used to work on English applications during my work periods and reporting, I'm able to learn by practicing and working.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Operations Supervisor
Mobile Telecom Co.
Ta'if, Mecca Region
2020.12 - Current
- Manage the operation team and their shifts.
- Make sure the team reach the requested target and achieve the tasks they assigned to.
- Dealing with other department of the company.
Operations Officer
Mobile Telecom Co.
Ta'if, Mecca Region
2019.07 - 2020.12
- Promoted efficient workflow, verifying policies were distributed, understood and adhered to.
- Directed the daily processes and functions, managing an operational sales target.
- Enabled smooth running of operations, supporting the team.
Store Supervisor
Khalid Telecom Store
Ta'if, Mecca Region
2014.01 - 2019.07
- Adapted product range and merchandising based on market trends.
- Managed stock levels to maximise sales opportunities.
- Resolved complaints to achieve full customer satisfaction.
Sales Representative
Al Haddad Telecom Co.
Ta'if, Mecca Region
2012.04 - 2013.09
- Helped resolve client problems quickly with superior customer service.
- Collected and processed payments.
- Contacted satisfied customers to offer additional services.
Education
Bachelor of Business Administration - Business Administration
King Abdulaziz University
Jeddah, Mecca Region 2013.01 - 2017.12
Skills
- High-pressure environments
- Multi-site operations
- Relationship building
- Team work, and leadership
Languages
Arabic
Native
English
Intermediate
Timeline
Operations Supervisor
Mobile Telecom Co.
2020.12 - Current
Operations Officer
Mobile Telecom Co.
2019.07 - 2020.12
Store Supervisor
Khalid Telecom Store
2014.01 - 2019.07
Bachelor of Business Administration - Business Administration
King Abdulaziz University
2013.01 - 2017.12
Sales Representative
Al Haddad Telecom Co.
2012.04 - 2013.09