Expert Business Operation with top strengths in analysis, planning and high-level problem-solving. Accomplished in taking in large amounts of data and opinions to develop successful strategies. Works well across levels to improve Lending Operation.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Business Operation Manager
stc pay
Riyadh, Riyadh Region
03.2023 - Current
Develop a business requirement, for automation the accounts complaints.
Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.
Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
Oversaw processes and plans to evaluate impact of potential changes, aiding management to prepare for range of scenarios.
Implemented operational business plans, establishing priorities and recommending improvements.
Negotiated agreements with diverse parties to support strategic plans.
Established team and project goals, tracking performance and evaluating necessary changes.
Personal Finance Operations Senior
Alinma Bank
Riyadh, Riyadh Region
05.2020 - 03.2023
SAMA monthly and quarterly reports showing the real estate data that have been approved.
Received and review the engineering consultant report for off-plan projects.
Performing the payment process to the real estate developer based on the payment schedule shown in the agreement and the completion percentage in the engineering consultant report.
Rescheduling real estate financing contracts for the delayed.
Develop a business requirement, for automated payments to real estate projects.
Coached and mentored junior staff to maximise finance department capabilities.
Applied advanced Excel skills to efficiently analyse large data sets.
Finalised VAT returns with rigorous transaction checks.
Product Operation Analyst
Albilad Bank
Riyadh, Riyadh Region
10.2014 - 04.2020
Documented client applications for personal, business and mortgage loans.
Reviewed and submitted applications to management with recommendations.
Apply policies and procedures to all products.
Daily report on the number of applications accomplished.
Sales Supervisor
Almarai company
Riyadh, Riyadh Region
05.2014 - 09.2014
Organised and coordinated sales team schedules, helping staff meet company and client expectations.
Coached team members to reach and exceed weekly and monthly sales goals.
Analysed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
Education
Bachelor of Business Administration - Administration
Imam Mohammad Ibn Saud Islamic University
Riyadh, Riyadh Region
09.2009 - 12.2013
Skills
Policy research and analysis
Operations management
Stakeholder engagement methods
Goal development and implementation
Data analysis
Reporting
Languages
Arabic
Native
English
Advanced
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Business Operation Manager
stc pay
03.2023 - Current
Personal Finance Operations Senior
Alinma Bank
05.2020 - 03.2023
Product Operation Analyst
Albilad Bank
10.2014 - 04.2020
Sales Supervisor
Almarai company
05.2014 - 09.2014
Bachelor of Business Administration - Administration
Imam Mohammad Ibn Saud Islamic University
09.2009 - 12.2013
Similar Profiles
Mustafa Elsayed AkefMustafa Elsayed Akef
Sr. Full Stack Java Developer at STC PaySr. Full Stack Java Developer at STC Pay