ALI AL SHEIKH
Dammam,Saudi Arabia
Summary
Accomplished professional specializing in process improvement, operational reporting, and information management. Proven ability in cross-team communication, brand management, and content strategy. Expertise in media planning, data coordination, and customer relationship management, with a strong focus on budget optimization and strategic planning. Proficient in Notion template creation to enhance organizational efficiency and drive strategic initiatives.
Overview
8
8
years of professional experience
2023
2023
years of post-secondary education
Work history
Database Administrator
SAUDI ARCAN
RIYADH
04.2025 - 11.2025
- Designed and developed Saudi Arcan website, enhancing digital presence and service showcase.
- Built customised Notion templates to streamline workflow and data tracking.
- Managed SQL and Oracle databases, ensuring accuracy, security, and performance.
- Collaborated with teams to optimise platform functionality for data-driven decisions.
- Performed database backups and upgrades as part of system maintenance.
- Created dashboards and automated reports for operational insights.
- Documented systems and facilitated onboarding sessions to upskill team members.
Sales & Data Support Associate
NAPCOM
DAMMAM, EASTERN PROVINCE
09.2023 - 01.2024
- Conducted client meetings to understand drilling tool requirements and collected detailed specifications for quotation.
- Prepared and presented tailored proposals, aligning product offerings with client needs.
- Maintained organized records of client interactions, quotations, and feedback for internal reporting.
- Analyzed sales performance data and client purchase patterns to identify upsell opportunities.
- Coordinated between the sales team and logistics to ensure smooth product delivery.
- Provided after-sales support and handled client inquiries, ensuring satisfaction and resolving issues.
Trainee - Operation Manager Assistant
SHOBBAK
KHOBAR, EASTERN PROVINCE
04.2023 - 08.2023
- Improving the platform's functionality.
- Increasing user engagement.
- Collaborating with external partners.
- Suggesting enhancements to the platform's features and functions.
- Analyzed user feedback
- Supported platform improvement projects based on user engagement analysis.
- Coordinated with partners and internal teams to enhance platform functionality.
- Collected feedback and monitored usage data to suggest actionable enhancements.
- Coordinated with external partners and official entities to source essential data supporting platform development.
- Facilitated communication between the platform team and external data providers.
Director of Operations
BLACK DIAMOND ENTERTAINMENT
KHOBAR, EASTERN PROVINCE
01.2018 - 03.2020
- Oversaw preparation and management of event budgets, delivering at or below projected costs.
- Managed hiring and recruitment, employee motivation, and training.
- Organized financial data and completed reports detailing key metrics.
- Prepared calendars of events and strategic annual plans.
- Managed event operations, budgets, and team performance.
- Maintained accurate records and project documentation to support operational planning.
- Produced performance reports and operational insights for leadership review.
Education
Bachelor of Management - Information System
IMAM ABDULRAHMAN BIN FAISAL UNIVERSITY
Skills
- Process improvement and documentation
- Operational reporting and analysis
- Information management and archiving
- Cross-team communication and coordination
- Brand management and strategy
- Content strategy and development
- Event and project management
- Media planning and buying
- Data sourcing and coordination
- Customer relationship management
- Budget optimization
- Strategic planning and communication
- Notion template creation
PERSONAL
- Leadership and Team Management
- Communication and Presentation Skills
- Collaboration and Cross-Functional Coordination
- Problem Solving and Critical Thinking
- Adaptability and Flexibility
- Time Management and Prioritization
- Empathy and Customer-Centric Mindset
- Decision Making and Strategic Planning
- Conflict Resolution and Negotiation
- Creativity and Innovation
- Active Listening and Feedback Incorporation
- Emotional Intelligence and Relationship Building
Timeline
Database Administrator
SAUDI ARCAN
04.2025 - 11.2025
Sales & Data Support Associate
NAPCOM
09.2023 - 01.2024
Trainee - Operation Manager Assistant
SHOBBAK
04.2023 - 08.2023
Director of Operations
BLACK DIAMOND ENTERTAINMENT
01.2018 - 03.2020
Bachelor of Management - Information System
IMAM ABDULRAHMAN BIN FAISAL UNIVERSITY