Ali Baghanim
Khobar
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, and find the opportunities to develop my experience, knowledge, and skills that would be employed to help the organization reach its goal.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Lead supervisor
PDHMS
01.2014
- Supervising commissioning and trouble shooting team and data delivery for the client,
01.2013
Lead Application Engineer (Lead Technical support)
Baker Hughes
01.2022 - Current
- Works as a bridge between customers and engineering teams
- Use customer input and sales information to design or redesign, develop, test, and implement complex applications
- Provide technical support and expertise to customers by testing applications and responding to feedback
- Perform installations and maintenance and often perform sales presentations and demonstrations
- Lead the creation, review, and submittal of technical support documentation updates
- Assist in the training of customers on systems applications
- Manage the development team and conduct regular one-on-one meetings
- Create data extracts and reports from system based on requirements
- Develop and implement enhancements, revisions to meet the needs of the client
- Handle project and task management and reporting as necessary
- Update and research recommendations for product and system improvements
- Responsible for the quality of work that the team members perform
- Adhere and contribute to development policies, procedures, and standards
- Solve or recommend solutions for complex issues and problems
- Make presentations to management, clients, and peer groups as requested
- Ability to instruct and guide less senior developers/analysts
- Engage with business/stakeholder as required to refine/clarify business requirements and feedback.
Service Delivery coordinator
Baker Hughes
01.2022 - Current
- Perform a range of tasks to help promote the organized operation of a department business, including overseeing logistics and administrative processes
- Help to coordinate inventory and support the supply chain processes, manage budgets, and organize deliveries
- Prepare, review, pre-approve documents, and may also provide administrative support
- Responsible for follow-up inquiries to ensure delivery was completed as promised
- Involve into data analytics, sales support
- Responsible for coordinating the steady state service delivery to client accounts promoting the continuous improvement of productivity, service quality and customer satisfaction
- Confirm savings achieved with client
- Track and report daily bases utilization
- Ensure that accurate updates compatible with the project to enable a thorough audit trail to be completed for all assignments
- Work with the rest of the operational support teams to ensure the efficiency of our service
- Escalate any issues to a Senior Team Member where appropriate and in a prompt manner
- Providing support to the Service Delivery team in the delivery of contracted services.
Team leader and supervisor
01.2019 - Current
- For high profile and complex Smart well job
- Run and lead High profile projects first time in world wide
- Liner Hanger Applications oil and gas and Open hole operation.
General Field Specialist
Baker Hughes
02.2019 - 12.2020
- Scope of the job:
- Baker Hughes Completions, Intelligent Production System (IPS) located in Dammam, Saudi Arabia
- Supervising multinational teams of engineers and specialists to plan, prepare and install Completions IPS downhole and surface technologies in several fields across the kingdom, both offshore and onshore, work-over and new wells
- Responsibilities include Working with the following Completions equipment and technologies:
- Intelligent Completions in multilateral wells (IC): Multi-port packers (5 packers), flow control valves (5 FCV), high and low tier temperature and pressure electrical gauges (12 annulus and tubing gauges), Multi-port Tubing Hanger and Multi-lines spooling
- Fiber Optic Deployment, Distributed Temperature Sensing (DTS): Downhole installation of Fiber Optic, providing full temperature profile across the well
- Wet Connect Tool (WCT): Increases well workover flexibility by allowing upper completion string to be pulled-out independent of the lower completion and with the presence of lower flow control valves and ESP
- Permanent Downhole Monitoring Systems (PDHMS): installation of real-time downhole single or multi temperature and pressure electrical gauges for high and low tier wells
- Completion Compact Systems for smart wells (ICS): installation of multifunctional compact downhole systems consisting of: flow control valve, position sensor, packer, temperature & pressure gauges
- Subsurface Safety Valves (SSSV): Retrievable and Non-retrievable
- Data Commissioning, Communication, Trouble-shooting & Data Delivery
- Core completion packers (multi-run packer Quantum and QHSP packers).
Team leader and supervisor for complex IC jobs
01.2015 - 01.2019
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Led team of 12 members while providing exceptional customer service.
- Assisted with new hire processing and existing training programs.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Field Specialist
06.2012 - 01.2019
- Scope of the job:
- Schlumberger Completions, Reservoir Monitoring & Control (RMC) located in Dhahran, Saudi Arabia
- Supervising multinational teams of engineers and specialists to plan, prepare and install Completions RMC downhole and surface technologies in several fields across the kingdom, both offshore and onshore, work-over and new wells
- Responsibilities include Working with the following Completions equipment and technologies:
- Intelligent Completions in multilateral wells (IC): Multi-port packers (4 packers), flow control valves (4 FCV), high and low tier temperature and pressure electrical gauges (10 annulus and tubing gauges), Multi-port Tubing Hanger and Multi-lines spooling
- Fiber Optic Deployment, Distributed Temperature Sensing (DTS): Downhole installation of Fiber Optic, providing full temperature profile across the well
- Hydraulic Line Wet Mate (HLWM): Increases well workover flexibility by allowing upper completion string to be pulled-out independent of the lower completion and with the presence of lower flow control valves and ESP
- Permanent Downhole Monitoring Systems (PDHMS): installation of real-time downhole single or multi temperature and pressure electrical gauges for high and low tier wells
- Completion Compact Systems for smart wells (ICS): installation of multifunctional compact downhole systems consisting of: flow control valve, position sensor, packer, temperature & pressure gauges
- Subsurface Safety Valves (SSSV): Retrievable and Non-retrievable
- Data Commissioning, Communication, Trouble-shooting & Data Delivery
- Core completion packers (multi-run packer Quantum and QHSP packers)
- 2012:
- Joined the company as a trainee.
Education
Associate of Applied Science - Manufacturing Mechanical Engineering Technology
Yanbu Industrial College, Saudi Arabia
Yanbu Industrial City 01.2008 - 05.2012
RMC FS Basic course from - Oil And Gas
SLB Middle East Learning Center SLB
Abu Dhabi 02.2013 - 03.2013
RMC FS Intermediate from - Oil And Gas
SLB Middle East Learning
Abu Dhabi 10.2013 - 11.2013
Core Completion FS Basic course from SLB middle east learning center - Oil And Gas
Middle East Learning Center SLB
Abu Dhabi 10.2014 - 11.2014
Completions Manara System Course from SLB middle east learning center - Oil And Gas New Technology
Middle East Learning Center SLB
Abu Dhabi 02.2017 - 03.2017
Skills
Excellent oral and written command of both English and Arabicundefined
Scuba dive
Scuba diving is a mode of underwater diving whereby divers use breathing equipment that is completely independent of a surface air supply. The name "scuba", an acronym for "Self-Contained Underwater Breathing Apparatus",
It is a sport that i find my mind peace, the buoyancy feeling like astronaut in space, the view of reef life and the colors is breathless. a sport that depends on budy system Fundamental, team work, budy to budy check, planning, analyze the environment before diving .
Timeline
Lead Application Engineer (Lead Technical support)
Baker Hughes
01.2022 - Current
Service Delivery coordinator
Baker Hughes
01.2022 - Current
General Field Specialist
Baker Hughes
02.2019 - 12.2020
Team leader and supervisor
01.2019 - Current
Completions Manara System Course from SLB middle east learning center - Oil And Gas New Technology
Middle East Learning Center SLB
02.2017 - 03.2017
Team leader and supervisor for complex IC jobs
01.2015 - 01.2019
Core Completion FS Basic course from SLB middle east learning center - Oil And Gas
Middle East Learning Center SLB
10.2014 - 11.2014
Lead supervisor
PDHMS
01.2014
RMC FS Intermediate from - Oil And Gas
SLB Middle East Learning
10.2013 - 11.2013
RMC FS Basic course from - Oil And Gas
SLB Middle East Learning Center SLB
02.2013 - 03.2013
01.2013
Field Specialist
06.2012 - 01.2019
Associate of Applied Science - Manufacturing Mechanical Engineering Technology
Yanbu Industrial College, Saudi Arabia
01.2008 - 05.2012
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