Ali Bosaleh
Key Accounts
Dammam,Eastern Province
Summary
- Working as key account with over 3 years of experience in AET Company. Eager to perform critical and detailed outcomes. Identified invoice issues solved them, fix unsolved invoices. Achieve the target .
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Key Accounts
Arabian EST For Trading, Shipping And Petroleum
Dammam, Eastern Province
11.2022 - Current
- Prepare report for Aramco
- Provide Utilization report on the duration
- Create ESV tickets in Aramco portal
- Manual submission of quotation.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Kept high average of performance evaluations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Interceded between employees during arguments and diffused tense situations.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Implemented process improvements that led to reduced response times for client inquiries or concerns.
- Improved account coordinator productivity by sharing best practices and providing training on effective time management techniques.
- Promoted a culture of proactive communication within the team, leading to improved collaboration among departments involved in servicing key accounts.
- Assessed client needs to develop tailored recommendations, fostering long-term partnerships.
- Enhanced account management efficiency through regular communication and collaboration with cross-functional teams.
- Monitored account performance metrics to proactively address potential issues and ensure client retention.
- Managed client expectations by setting clear goals and milestones, ensuring that deliverables were met on time and within budget.
- Conducted regular reviews of account KPIs to identify areas for improvement and implement corrective action plans as needed.
- Managed account documentation, ensuring accurate record-keeping and compliance with company policies.
- Streamlined internal processes for timely order fulfillment and delivery, resulting in increased customer satisfaction.
- Resolved invoicing discrepancies through careful analysis of purchase orders, contracts, and billing records, ensuring accurate financial reporting for all parties involved.
- Navigated complex client challenges using problem-solving skills and prompt resolution of any discrepancies or complaints.
- Supported sales and reporting for large and medium-sized accounts.
- Built and maintained strong client relationships to drive business growth.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Safety Technician
Total Safety
Jubail
09.2021 - 10.2022
- Conducted ongoing job safety analysis for conformity to personal protective equipment guidelines and occupational safety procedures
- Following OSHA Safety Standards Procedures
- Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision
- Working on GDS System of H2S and LEL.
Key Accounts
Arabian EST For Trading, Shipping And Petroleum Works
Khobar
02.2019 - 02.2021
- Prepare report for Aramco
- Provide Utilization report on the duration
- Create ESV tickets in Aramco portal
- Manual submission of invoices.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Mitigated risks by identifying potential challenges within projects and proposing relevant solutions
- proactively.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
Kept high average of performance evaluations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Interceded between employees during arguments and diffused tense situations.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Implemented process improvements that led to reduced response times for client inquiries or concerns.
- Improved account coordinator productivity by sharing best practices and providing training on effective time management techniques.
- Promoted a culture of proactive communication within the team, leading to improved collaboration among departments involved in servicing key accounts.
- Assessed client needs to develop tailored recommendations, fostering long-term partnerships.
- Enhanced account management efficiency through regular communication and collaboration with cross-functional teams.
- Monitored account performance metrics to proactively address potential issues and ensure client retention.
- Managed client expectations by setting clear goals and milestones, ensuring that deliverables were met on time and within budget.
- Conducted regular reviews of account KPIs to identify areas for improvement and implement corrective action plans as needed.
- Managed account documentation, ensuring accurate record-keeping and compliance with company policies.
- Streamlined internal processes for timely order fulfillment and delivery, resulting in increased customer satisfaction.
- Resolved invoicing discrepancies through careful analysis of purchase orders, contracts, and billing records, ensuring accurate financial reporting for all parties involved.
- Navigated complex client challenges using problem-solving skills and prompt resolution of any discrepancies or complaints.
- Supported sales and reporting for large and medium-sized accounts.
Built and maintained strong client relationships to drive business growth.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Technician
Nasser Saeed Alhajri Factory
01.2018 - 01.2019
- I have been trained how to build scaffolding
- I built scaffolding in a team.
Distributor Bills
Saudi Electricity Company
07.2015 - 08.2015
- I worked in allocation bills for population.
Customer Assistant
Danube
08.2013 - 09.2013
- I worked in serving customers in Cheese Department
- I worked in arranging goods in storage.
Education
Diploma in Oil & Gas Exploration - undefined
Technical Higher Institute For Engineering & Petroleum
08.2015 - 1 2018
Skills
Public SpeakerCommunication skillsTime ManagementHard workingSelf-motivationConflict ResolutionAdaptabilityBasic knowledge of Ms Office (PowerPoint, Word, Excel and Outlook)keen to learn and improve my skills
Relationship Management
Relationship Management
Industry Trends
Document Management
Influencer relations
Department collaboration
Data Tracking
Customer Relationship Management
Account Management
Regulatory Compliance
Account Reconciliation
CRM proficiency
Document Control
Prospecting skills
Professional Demeanor
Problem-solving abilities
Written Communication
Self Motivation
Professionalism
Problem-Solving
Analytical Thinking
Teamwork and Collaboration
Excellent Communication
Continuous Improvement
Attention to Detail
Decision-Making
Analytical Skills
Task Prioritization
Time Management
Organizational Skills
Order Processing
Effective Communication
Adaptability
Processing payments
Interpersonal Skills
Multitasking
Reliability
Goal Setting
Certification
Diploma in Oil and Gas Exploration
References
- Hussain Mohammed Ali, Accounting Supervisor, +966581753333
- Abdulrasheed, Accounting Manager, +966530647141
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Key Accounts
Arabian EST For Trading, Shipping And Petroleum
11.2022 - Current
Safety Technician
Total Safety
09.2021 - 10.2022
Key Accounts
Arabian EST For Trading, Shipping And Petroleum Works
02.2019 - 02.2021
Technician
Nasser Saeed Alhajri Factory
01.2018 - 01.2019
Diploma in Oil & Gas Exploration - undefined
Technical Higher Institute For Engineering & Petroleum
08.2015 - 1 2018
Distributor Bills
Saudi Electricity Company
07.2015 - 08.2015
Customer Assistant
Danube
08.2013 - 09.2013