Ali Bosaleh
Key Accounts
Dammam,Eastern Province
Summary
- Working as key account with over 3 years of experience in AET Company. Eager to perform critical and detailed outcomes. Identified invoice issues solved them, fix unsolved invoices. Achieve the target .
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Key Accounts
Arabian EST For Trading, Shipping And Petroleum
Dammam, Eastern Province
11.2022 - Current
- Prepare report for Aramco
- Provide Utilization report on the duration
- Create ESV tickets in Aramco portal
- Manual submission of quotation.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Kept high average of performance evaluations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Interceded between employees during arguments and diffused tense situations.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Implemented process improvements that led to reduced response times for client inquiries or concerns.
- Improved account coordinator productivity by sharing best practices and providing training on effective time management techniques.
- Promoted a culture of proactive communication within the team, leading to improved collaboration among departments involved in servicing key accounts.
- Assessed client needs to develop tailored recommendations, fostering long-term partnerships.
- Enhanced account management efficiency through regular communication and collaboration with cross-functional teams.
- Monitored account performance metrics to proactively address potential issues and ensure client retention.
- Managed client expectations by setting clear goals and milestones, ensuring that deliverables were met on time and within budget.
- Conducted regular reviews of account KPIs to identify areas for improvement and implement corrective action plans as needed.
- Managed account documentation, ensuring accurate record-keeping and compliance with company policies.
- Streamlined internal processes for timely order fulfillment and delivery, resulting in increased customer satisfaction.
- Resolved invoicing discrepancies through careful analysis of purchase orders, contracts, and billing records, ensuring accurate financial reporting for all parties involved.
- Navigated complex client challenges using problem-solving skills and prompt resolution of any discrepancies or complaints.
- Supported sales and reporting for large and medium-sized accounts.
- Built and maintained strong client relationships to drive business growth.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Safety Technician
Total Safety
Jubail
09.2021 - 10.2022
- Conducted ongoing job safety analysis for conformity to personal protective equipment guidelines and occupational safety procedures
- Following OSHA Safety Standards Procedures
- Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision
- Working on GDS System of H2S and LEL.
Key Accounts
Arabian EST For Trading, Shipping And Petroleum Works
Khobar
02.2019 - 02.2021
- Prepare report for Aramco
- Provide Utilization report on the duration
- Create ESV tickets in Aramco portal
- Manual submission of invoices.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Mitigated risks by identifying potential challenges within projects and proposing relevant solutions
- proactively.
Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Elevated company reputation through meticulous attention to detail in all aspects of work output.
Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
Kept high average of performance evaluations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Interceded between employees during arguments and diffused tense situations.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Implemented process improvements that led to reduced response times for client inquiries or concerns.
- Improved account coordinator productivity by sharing best practices and providing training on effective time management techniques.
- Promoted a culture of proactive communication within the team, leading to improved collaboration among departments involved in servicing key accounts.
- Assessed client needs to develop tailored recommendations, fostering long-term partnerships.
- Enhanced account management efficiency through regular communication and collaboration with cross-functional teams.
- Monitored account performance metrics to proactively address potential issues and ensure client retention.
- Managed client expectations by setting clear goals and milestones, ensuring that deliverables were met on time and within budget.
- Conducted regular reviews of account KPIs to identify areas for improvement and implement corrective action plans as needed.
- Managed account documentation, ensuring accurate record-keeping and compliance with company policies.
- Streamlined internal processes for timely order fulfillment and delivery, resulting in increased customer satisfaction.
- Resolved invoicing discrepancies through careful analysis of purchase orders, contracts, and billing records, ensuring accurate financial reporting for all parties involved.
- Navigated complex client challenges using problem-solving skills and prompt resolution of any discrepancies or complaints.
- Supported sales and reporting for large and medium-sized accounts.
Built and maintained strong client relationships to drive business growth.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Technician
Nasser Saeed Alhajri Factory
01.2018 - 01.2019
- I have been trained how to build scaffolding
- I built scaffolding in a team.
Distributor Bills
Saudi Electricity Company
07.2015 - 08.2015
- I worked in allocation bills for population.
Customer Assistant
Danube
08.2013 - 09.2013
- I worked in serving customers in Cheese Department
- I worked in arranging goods in storage.
Education
Diploma in Oil & Gas Exploration - undefined
Technical Higher Institute For Engineering & Petroleum
08.2015 - 1 2018
Skills
Public Speakerundefined
Certification
Diploma in Oil and Gas Exploration
References
- Hussain Mohammed Ali, Accounting Supervisor, +966581753333
- Abdulrasheed, Accounting Manager, +966530647141
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Key Accounts
Arabian EST For Trading, Shipping And Petroleum
11.2022 - Current
Safety Technician
Total Safety
09.2021 - 10.2022
Key Accounts
Arabian EST For Trading, Shipping And Petroleum Works
02.2019 - 02.2021
Technician
Nasser Saeed Alhajri Factory
01.2018 - 01.2019
Diploma in Oil & Gas Exploration - undefined
Technical Higher Institute For Engineering & Petroleum
08.2015 - 1 2018
Distributor Bills
Saudi Electricity Company
07.2015 - 08.2015
Customer Assistant
Danube
08.2013 - 09.2013
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